Customer Service Office
Resume:
Carly Lowe
**********@*****.***
Summary
Energetic employee with five years experience in the service industry. Organized and professional. Dedicated and focused Administrative support that excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of opportunity and responsibility.
Highlights
Microsoft Office proficiency
Dedicated team player
Strong interpersonal skills
Report writing
Schedule management
Meticulous attention to detail
Time management
Strong problem solver
Accomplishments
Increased night shift organization and proficiency by developing a more efficient task schedule and duties layout. Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude. Ability to work and maintain scheduled and flexible shift hours.
Experience
04/2013 Team Member
Tim Hortons – Hamilton, ON
Worked as a team member performing cashier duties, product assistance and cleaning. Trained new employees regularly. Created new processes and systems for increasing customer service satisfaction. Excelled in exceeding monthly goals including drive-thru times, health and safety standards and positive customer experience. Regularly sought opportunities to up sell and add on additional merchandise.
Education
2015 Office Administraion
Mohawk College- Hamilton, ON, Canada
Graduated certificate for Office Administration General (380).
Skilled in the performance of essential office tasks such as document preparation, filing, digital transcription, and customer service
Acquired basic understanding of financial concepts
Develop career-enhancing capabilities in microcomputers and current business applications software using MS Office: Word, Access, Excel, PowerPoint and Outlook
Explore a variety of digital techniques for research and communication
Contact this candidate