Customer Service Microsoft Office

Daniel Cristinzio

**** *** *****, **********, ** 18976 - 267-***-**** - *************@*****.***

Summary:

Data Analyst with knowledge of and experience with analytical tools, economic theory and methodologies. Expertise include:

Analysis tools: SQL, SAS, JMP, Tableau, Stata and Microsoft Office

Customer Service and interpersonal communication

Time Management and multitasking

Breaking down complex analytical ideas into understandable language

Education:

Saint Joseph’s University Philadelphia, PA

Bachelor of Science in Business Intelligence and System Sciences 2016

Employment:

Scantek Willow Grove, PA

Quality Control Specialist May 2016 to Present

●Balance time between many disparate and simultaneous projects in order to deliver products on a daily basis Maintain quality and coordination of file storage databases

●Seek new ways to improve and update databases and inter-office functions

●Maintain quality and coordination of file storage databases

Veeva Systems Fort Washington, PA

Data Entry Specialist June 2015 to August 2015

●Located and corroborated data of medical professionals from across the United States

●Multitasked projects on a daily basis with many coworkers to process large amounts of data

Penn Community Bank Southeastern PA Bank Teller May 2013 to August 2013

●Adapted to banking OS and product lists for customer satisfaction and work efficiency

●Maintained drawer count and account balances daily, improving accuracy and consistency

●Serviced multiple branches, improving interpersonal skills with coworkers and customers alike

Other Accomplishments:

●Analysis of Bolivia school system using survey data to quantify and locate poorest students to provide financial aid

●Fundraising for Parkinson’s research

●Member of the Romero Community Service Residential Learning Community at Saint Joseph’s University

●Black Belt in Karate

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