Customer Service Sales

DIRK D. VANTERPOOL

**** ***** ****** **, *******, TX 77067 - Cell:832-***-**** - ************@*****.***

Professional Summary

Dedicated quick learner, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Sales, Retail, and Customer Service.

Skills

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Customer service-orientated

*Excellent communication skills

●

Cash register familiarity

*Strong work ethic

●

Technical aptitude

*Friendly demeanor

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Sales experience

*Goal-orientated

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Data entry

*People-oriented

● Telecheck processing terminal experience

Work History

Customer Service Representative, 06/2015 to 03/2017

PFS Group - Houston, TX

●Conduct calls to patients to make them aware of their accounts within the hospital while providing excellent customer service.

●Maintain knowledge of the current systems the hospitals use and laws regarding HIPAA.

●Data entry

●CICS Certified

●HIPAA Certified

●Accounts Receivable

Sales Associate, 10/2012 to 05/2015

Old Navy - Houston, TX

●Greeted customers in a timely fashion while quickly determining their needs.

●Built relationships with customers to increase likelihood of repeat business.

●Completed all cleaning, stocking and organizing tasks in assigned sales area.

●Engaged with customers in a sincere and friendly manner.

●Responded to customer questions and requests in a prompt and efficient manner.

●Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

DIRK D. VANTERPOOL

2535 Lower Valley Dr, Houston, TX 77067 - Cell:832-***-**** - ************@*****.***

Retail Salesperson, 08/2011 to 02/2012

Lord & Taylor - Huntington Station, NY

●Completed all cleaning, stocking and organizing tasks in assigned sales area.

●Engaged with customers in a sincere and friendly manner.

●Responded to customer questions and requests in a prompt and efficient manner.

●Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

●Greeted customers in a timely fashion while quickly determining their needs.

●Built relationships with customers to increase likelihood of repeat business.

Janitor, 08/2007 to 03/2011

New York State Department of Labor - Wyandanch, NY

●Cleaned and sanitized school lunchroom area on daily basis and need.

●Cleaned classrooms and restrooms on a daily and as needed basis.

●Office duties

Education

High School Diploma; 2009

● Wyandanch Memorial Jr. Sr. High - Wyandanch, NY

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