Geriatric Care Manager

Delilah Torres

**** ********* ***. *********, ** 34743 Cell# 407-***-**** Email: ***************@*****.***

Summary

Responsible and Certified Case Manager proficient in Social Services and Geriatric Case Management. Passionate and motivated, with a drive for excellence and ability to work with a diverse population. 12 years in Social Services and Case Management positions.

Skills

Bilingual in Spanish/English

CPR /AED Certified

Certificate of completion for: HIPPA, 701b, Alzheimers, Abuse-Neglect & Exploitation,

Domestic Violence, HIV/AIDS course

Basic computer, internet and key software applications (MS, Excel, Outlook, Power Point)

Certified Mental Health Targeted Case Manager

Commissioned Notary Public

Employment

Molina Healthcare NHD/ LTC

Health Manager I / CMP 8-5-13 to 7-13-16

Responsible for conducting home visits in order to complete initial, quarterly, annual, significant change assessments and home safety evaluations.

Developed and managed a comprehensive care plan for Elderly and Disabled individuals living either at home, Assisted Living or Skilled nursing facilities.

Maintained an accurate care record for each member, to include member status, impact of service, service changes, termination of services, referrals and any other information relevant to the case.

Responsible for maintaining health information records in accordance to HIPPA requirements.

Responsible for assessing the need of and setting up Home Health Care, Home delivered meals, Emergency Alert Systems, Consumable Medical Supplies and any other services deemed necessary for member to maintain quality of life.

Completed advocacy and referrals to member needing assistance with housing, utilities and food.

Neighborly Care Network CHOICE (Long Term Care Program)

Field Based Geriatric Care Manager 10/21/09 to 8/1/13

Developed and manage a comprehensive Care Plan for members to provide needed services to facilitate independent living.

Responsible for conducting home visits in order to complete initial, quarterly, annual,

significant change assessments and home safety evaluations.

Maintained an accurate care record for each member, to include member status, impact of service, service changes, termination of services, referrals and any other information relevant to the case.

Responsible for assessing the need of and setting up Home Health Care, Home delivered meals, Emergency Alert Systems, Consumable Medical Supplies and any other services deemed necessary for member to maintain quality of life.

Department of Children & Families Haines City, FL 07/18/03-07/13/04

Economic Self-Sufficiency Specialist

Primarily responsible for the initial and continuing determination of eligibility for Public Assistance programs.

Conducted comprehensive face to face and phone interviews for the purpose of collecting/updating data on applicants and their household members.

Provided information on inquiries regarding eligibility requirements, payments, policies, procedures and complaints.

Exchanged information with other agencies and department of Children and Families staff within the guidelines of confidentiality in order to determine clients' eligibility for benefits.

Initiated collateral contacts as necessary to validate information provided by clients.

Provided referrals and advocacy as needed.

St Anthonys’ Hospital Chicago, IL 12/03/01-12/27/02

Clinical Social Worker

Provided social services as well as discharge planning to patients in the med/surg, OB/GYN and Pediatrics unit.

Screened patients, families & significant others by verbal interview & written records to

Asses the patients needs.

Developed comprehensive psychosocial assessments.

Documented patient status and recommendations in appropriate records and maintained departmental statistics to communicate collaboration and progress.

Evaluated need for improved End-of-Life Care.

Worked with other members of the health team to develop and implement realistic discharge plans.

Provided customer services which included advocacy and referrals as needed.

Ordered medical equipment as well as Home Health Care and other services for patients as needed.

Reported to DCF any cases of child abuse/neglect as well as mothers and newborns that tested positive for drugs, in order to formulate appropriate discharge plans.

Norwegian American Hospital Chicago, IL 08/1998-04/17/00

Emergency Department Crisis Worker/Social Services Worker

Provided crisis intervention in the Emergency Room as well as discharge planning to patients in the med/surg, OB/GYN and Pediatrics unit.

Westside Association for Community Chicago, IL Action 04/1997-07/1998

Medical Case Manager

Provided case management services, to at risk expectant mothers and children under the age of one. Conducted home visits, face to face interviews, developed care plans and provided advocacy and referrals.

Education

Northeastern Illinois University, Chicago, IL (B.A)

University of Hawai’i at Manoa, Honolulu, HI

Meridian Associates, Orlando FL (Certified Mental Health Targeted Case Manager)

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