Customer Service Manager

TIFFANY BOWMAN

Albany,Ny • C: 518-***-**** • aczbbh@r.postjobfree.com

WORK HISTORY

Certified SR.Sterile Processing tech

St.Peters Health Partners - Albany, New York 04/2014 - Current

Responsibilities include: achieving and maintaining highest level of sterility according to Aami and governing agency

standards, inventory,creating new instrumentation tray listings in OR database, light scheduling of employees,

researching and scheduling current education for Central Sterile employees,administering monthly staff

meetings,corrective action,organizing priorities for the department and filing.

Housekeeping Manager

Hilton Garden Inn Suny - Albany, New York 08/2007 - 04/2014

Overseeing 26 employees total between housekeeping,Laundry facility and Houseman, keeping inventory and weekly

ordering of supplies,scheduling,hiring and firing of employees,corrective action,administering daily staff

meetings,achieving and maintaining highest Hilton Standards of cleanliness and customer service and on duty manager

on weekends.

Receptionist Manager

Jackson Hewitt - albany, New York 01/2004 - 04/2007

Hiring and termination of Receptionist,scheduling,opening and closing of store,tax preparation,organizing flow of

appointments and addressing customer complaints.

EDUCATION

Sterile Processing International Certification: Sterile processing,Microbiology

Capital District Boces - Albany, New York 2015

Studied the process of sterility from point of use decontamination to the ultimate level of sterilization, medical

terminology,microbiology,governing agencies and anatomy. Also the operations of the washers,ultrasonic, sterrad and

auto calves.

Ged

Capital Region Boces - Albany, New York Current

SKILLS

Dependable Positive Attitude

Reliable Great people skills

Quick learner Strong leadership

Team work oriented Great time management

Multi tasking

SUMMARY

Current Certified Senior Sterile Processing Technician specializing in the sterilization process of surgical instrumentation

from point of use to final sterilization. Team work oriented,Reliable and multi tasked with 2+ years experience. Fast

learner eager to excel with the Ability to give employers a strong work ethic and detailed work.

Contact this candidate