Administrative Assistant Executive Director
Resume:
Siphilise Ndlovu
**********@*****.**.** / or *******.*******@*****.***
Objective: Administrative Assistant
Summary of Skills and Qualifications
Bachelor of Arts Degree with Honors from the University of Toronto
Diploma in Secretarial Studies
Assist with the collection, distribution and data entry of client registration information
Organized with considerable experience in problem-solving and multi-tasking with sound
judgment when prioritizing tasks versus needs
Client-centric attitude ensuring all clients’ needs come first
Excellent written and verbal communication skills developed by providing excellent service to internal and external clients
Compassionate, conscientious and responsible professional with over 3 years’ experience in an administrative role
Pays close attention to detail, follows up with client concerns in a timely manner
Work cross-functionally with other team members and departments to ensure the organization remains aligned with its vision, goals and values
Advanced computer skills with experience using Microsoft Word, Excel, Outlook, email, and internet
Fiscally responsible, maintains token distribution and petty cash including receiving and receipting money for purchased items
Accommodate, respond and complete staff requests unfailingly
RELEVANT EXPERIENCE
Stonegate Community Health Centre, Toronto, Ontario
Administrative Assistant to the Executive Director & Clinical Team Jun 2015 – Present
Draft and prepares correspondence, documents as required under the direction of the Executive Director (ED)
Compassionate professional with excellent communication and diplomatic skills when dealing with confidential matters
Assist the Executive Director (ED) in setting up meetings including bookings, minute taking and dissemination and follow-up on action items
Provide a warm welcome to visitors and clients, assesses needs, provides relevant information and directs them according to the Community Health Centre services
Multi-tasks administrative duties including answering a multi-line phone system and taking messages and prepares outgoing mail
Order, receive and distribute office supplies to various departments accordingly
Adaptable to unanticipated changes, independent, driven, self-motivated and ability to prioritize within a fast-paced environment
Updates online and publisher calendars for all programs for the organisation
EDUCATION & TRAINING
Business Communication & Outlook Mar 2nd – Mar 31 2017
Excel Certificate Sept 2016-Dec 2016
Working Skills Centre
Bachelor of Arts Degree (Hon)
University of Toronto – St. George Campus Sept 2008-May2013
Leadership Certificate
University of Toronto Jan 2011- Mar 2012
Diploma in Secretarial Studies Jan 1990- Apr1993
Bulawayo Polytechnic College of Further & Higher Education
SELECTED ACCOMPLISHMENTS
Developed and implemented an excellent training manual for new staff
Recipient of the Transitional Year Program Graduate Achievement Award at the University of Toronto
Received the Perfect Attendance Award at the Working Skills Centre
Rated as the best Admin Support Worker and promoted to a higher position at Stonegate Community Health Centre
References Available Upon Request
Contact this candidate