IT Consultant

**** ********* **, ****, ** *****

Cell #: 832-***-****

********@*****.***

EDUCATION

After being voted President in the Writing club and the Art Honors club, where we succeeded in putting out a collaborative publication of various works collected from the student body. Being an office aid for the school Counselor and Assistant Principal enabled me to learn different problem solving and critical thinking skills while also applying them in the educational system to assist my fellow students and teachers. Graduated from the Honors program of high school; maintaining an A+ average and a 3.6 GPA in advanced courses and as well as receiving Cords for the highest distinction in Latin, at graduation. From graduation, I pursued college to receive an education in Information Technologies, achieving my Information Technologies Certification and the Network Pro Certification. By continuing my education I'm working towards my Cisco Certified Networking Associate and my CompTIA A+ Certificates.

EXPERIENCE

IT Consultant, Freelance Services; The Houston Area, TX January 2016-Present

CompuSolutionX, IT Consultant (Jan – Mar 2017)

Amanda Moore, Office Manager

Extended contract for IT Consultation Services

Regular Maintenance on contracted workstations and servers.

This included: Virus/Malware removal and prevention, security and firewalls.

PC Hardware installation, set up, diagnosis and repair/replacement

PC Software Installation, recommendation, set up, diagnosis and repair

Windows workstation deployments, including peripheral connectivity

Windows Server deployments, active directory setup and installation of services, user permissions and group policy, domain setup and incorporation of workstations.

Network assessment, connectivity, and configuration including wireless/wired networks, network devices, TCP/IP, FTP, Port Configuration

Microsoft Office install, configuration, support (2007, 2010, 2013, 2016)

Email setup, configuration, support

Date Assurance, Backup and Restore

Remote Support

OS installation, deployment, set up, diagnosis and repair or refresh

Windows 7, 8, 8.1, 10

Servers 2008 R2 and 2012 R2

Mac OS X 10.5 and up

Apache Corporation, 2017 (Contracted Work)

Layafette Lucas, Project Manager

Asset Tagging for all technological items in the corporation's possession

Inventory counts and logging, including retaining all model, item and service numbers

Maintained Excel database for logged information

Edited Excel database for congruency after completion of project

Royal Bank of Canada, 2016 (Contracted Work)

Jim Tan, Project Manager

• Set up and installation of CISCO VOIP phones

• Replaced 150+ units and configured to the system and network.

• Peripheral items were reconfigured for this project as needed.

Fire Risk and Safety Technologies, LLC, 2016 (Contracted Work)

Dale Stokes, Project Manager

Windows 2012 R2 Server Deployment and Migration

Windows Server deployments, active directory setup and installation of services, user permissions and group policy, domain setup and incorporation of workstations.

Shift Leader, Head Cashier (Nov 2015 - Sept 2016)

James Coney Island, S. Mason Rd, Katy TX

Maintained high standards of customer service during high-volume, fast-paced operations.

Assembled food orders while maintaining appropriate portion control.

Verified that prepared food met all standards for quality and quantity.

Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.

Organized special events in the restaurant, including receptions, promotions and corporate luncheons.

Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.

Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.

Acted as a liaison between customers and Kitchen staff

Created inventory results

Making deposits and balancing the registers and safe at the end of night Handled customer relations and support

Handled employee training and ensured all new hires met company standards

Information Technologies of TexasInvest.org, 2014-On call

Oversaw daily office operations for IT services.

Oversaw inventory and office supply purchases to keep company at a serviceable technological standard.

Performed account maintenance and research to keep all workstations functioning properly.

Properly filed and maintained records of all data, upgrades and processed information for company records.

Entered numerical data into databases in a timely and accurate manner.

Website Maintenance and Design

HTML coding in Java based Platform.

CRM Database Management and Configuration

Maintained network functionality for onsite/offsite accessibility

Provided help desk troubleshooting for staff and clients

Contact this candidate