Objective - Self-motivated professional pursuing an opportunity for a position in Technology as a Manual/Automation Tester.
Summary:
Mentor/Trainer – Teaching multiple users on Mortgage Applications such as Loan Solutions (Bank of America), Impact (Wachovia-Wells Fargo, IBM and Bank of America), and LPS Mainframe (Bank of America).
Support – many opportunities to support Production associates at Bank of America, IBM, and Wachovia-Wells Fargo.
Test Lead/ Coordinator for multiple projects – New Mortgage Applications i.e. Impact (Wachovia), Loan Solutions (BofA), Impact (IBM/Bank ofAmerica), CAIXA (IBM for a major Brazilian Banking client)
10 + years Projects: Testing Web and Mainframe Applications with multiple layers of system interfacing including upstream and downstream applications
20 + years Mortgage Experience (Conventional Conforming, Non-Conforming, Doctor, Government, HARP, State Housing)
Strong analytical, problem solving and organizational skills
Proficient in software development life cycle including test strategy, test plan development, test case creation, test execution and bug tracking
Analyze business requirements, software specifications and Use Case to identify gaps and create test cases for manual and automated testing
Experience in functional, system, regression, integration and UAT testing
Experience with Agile and DMAIC development process and other non-structured development styles.
Technology:
Test development: Quality Center, Test Director
Operating Systems: Windows
Defect Tracking: Rational Team Concert, Clear Quest, JIRA
Databases: Oracle SQL, Toad
Test Tools: SOAP UI, Data Miner, Valium
Browsers: IE11, Firefox, Google
Microsoft: Word, Excel, Visio, Power Point
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EXPERIENCE
IBM, Charlotte, NC/ Bank of America
Sr. QA Analyst - Tester/ Contractor 2012 to present
Project Type: In-House_ Mortgage – Impact
LOB/Product: Banking/Mortgage
Application(s): Impact is a Fulfillment Mortgage Application being designed and implemented by IBM for various clients.
Primary responsibilities:
Work closely with BA and Dev during analyze and design phases as well as throughout testing.
Create, coordinate, execute and validate manual test cases.
Use RTC to track projects, write defects and report testing percentages.
Use Oracle SQL for DB testing.
Team Trainer – assisted new associates and offshore members to learn Mortgage 101.
Member of a test team that successfully implemented the following functionality for major banking client:
RESPA/TILA – Replace GFE and TIL documents with new Federal required documents
Grimm Waters – Flood Updates
Closing Agent Portal – Real Time collaboration to order Title and document preparation software
Wells Fargo Bank, Charlotte, NC
Sr. QA Analyst - Tester/ Contractor 2011 to 2012
Project Type: In-House_ Mortgage – RUSH 3-Step
LOB/Product: Banking/Mortgage
Application(s): RUSH 3-Step is a semi automated, table driven (SQL), Web/ Mainframe combination Streamline refinance application serving current Wells Fargo customers whose loans are eligible for the Federal HARP refinance program. Interfacing systems - LIS Mainframe, RLS, LSI
Primary responsibilities:
Create, coordinate, execute and validate manual tests. Validate against SQL.
Quality Center for script writing and linking Business Requirements
Use JIRA to track projects, write most defects and report testing percentages. Use Clear Quest for some defects.
Use Scenario Builder for creating some test loans or SQL to mine for and create new loans.
Wells Fargo Bank, Charlotte, NC
Sr. QA Analyst - Test Coordinator/ Contractor 2010
Project Type: Integration (Wachovia and Wells Fargo Merger)
LOB/Product: Banking/Controlled Disbursements
Application(s): Integration of 70 applications with various functionality including Images (paper and electronic), transaction transmissions for debits, credits, reporting (front end and back end system applications).
Primary responsibilities:
Coordinate 25 of the 70 applications into multiple layers of testing.
Analyze business and system requirements and detailed individual application test plans to co-author Master Project Test Plan.
Contact and Liaise with individual application Test leads to support Project Manager and Lead Test Coordinator.
Clear Quest used for reporting, tracking and updating defects.
Wachovia Bank, Charlotte NC
Sr. QA Analyst – Sr. Test Analyst/Tester/ Contractor- Mortgage SME 2005 to 2009
Project Type: In House/Non- Integration
LOB/Product: Mortgage/ IMPACT – Test and validate system for Consumer Real Estate Mortgage application.
Application(s): Web and Mainframe system interaction.
Primary responsibilities:
Testing and validation of the numerous Conventional and Government Mortgage Products offered to the consumer.
Test cases defined for functional, integration, and user acceptance testing including manual and automation scripts. (Included Products, Secondary Marketing and Fees) Origination and Fulfillment processes for Web and Mainframe platforms tested including interfaces, data flow, process flows etc.
Create, coordinate, execute and validate thousands of manual and automation test cases.
Used Quality Center for script writing, reporting and tracking defects.
Attended daily/weekly defect report meetings and presented progress updates.
Bank of America, Charlotte, NC
Sr. QA Analyst – Sr. Test Analyst/Tester/ Fulltime- Mortgage SME 2000 to 2004
Project Type: In House/Non- Integration
LOB/Product: Mortgage/ Loan Solutions – Test and validate system for Consumer Real Estate Mortgage application.
Application(s): Web and Mainframe system interaction.
Primary responsibilities included:
SME – Government Lending/BA and QA/Mortgage - Assisted business partners in writing requirements for Government loan originations, fulfillment, closing and servicing. Test Team Lead responsible for coordinating, creating and executing test cases and recording in Test Director.
Test Lead for all processes from Origination to Servicing from Web to Mainframe.
Test Team Lead also for the following: (Coordinate the creation and execution of test cases and recorded defects in Test Director for Loan Solutions Origination and Fulfillment systems.)
Documents Testing: >150 Origination, Processing, Closing and Post Closing documents for Web and Mainframe platforms.
Interface to Mainframe: Goal was to allow Loan Solutions Origination Web platform to pass information to LPS Mainframe system for Fulfillment and Closing of loans.
HELOC (Home Equity Line of Credit): This initiative allowed banking centers across the country the ability to offer 2nd Mortgage Loans to the customer at Point Of Sale via Loan Solutions Web Origination application.
Patriot Act: This initiative consisted of enhancing Loan Solutions to meet a new Federal law regarding identification of applicants.
Bank of America, Charlotte, NC
Sr. QA Analyst – Systems Change Analyst/ Fulltime- Mortgage SME 1998 to 2000
Project Type: Integration
LOB/Product: Mortgage/ LPS Mainframe – Test and validate system for Consumer Real Estate Mortgage application.
Application(s): Mainframe
Primary responsibilities included:
SME – recruited to train Government Associates for Processing/Closing/Post Closing on LPS fulfillment system.
Liaison between Fulfillment Center and technology: Assisting production associates to test enhancements to LPS system including Government and Conventional testing.