TOLUWANI DARAMOLA

****,*** ********* ****, 204-***-****

SW Calgary T3H 2P3 aczb0x@r.postjobfree.com

PROFILE: Network Analyst experienced in desktop support and network configuration. Vast knowledge of client and server applications, as well as installation and configuration of desktops and servers.

PROFESSIONAL HIGHLIGHTS:

Master’s Degree in Telecommunications Engineering

Bachelor’s Degree in Electronics and Computer Engineering

Over 8 years of IT Support, Servers, RF radios, Wireless and Satellite Communications

Extensive experience working with clients for various IT and Telecommunications Projects.

Exceptional Customer Service Troubleshooting and System repairs

Microsoft Servers and Desktop Clients with Remote Support.

In depth research skills and product design and development capabilities

Excellent team player, multi-tasking, problem solving and result oriented

Demonstrated ability to work in a fast paced and multi-racial environment

Fluent in English, with excellent negotiation, communication and presentation skills CERTIFICATIONS:

Certified Telecommunications Network Specialist (CTNS)

Level 1 ASCOM TEMS iBuildNet Certification

GVF Certification on Core Skills for VSAT Installers

A+ Certification

Microsoft Certified Solutions Associate (MCSA) Server 2012 in Progress

ITIL Foundation in Progress

PROFESSIONAL EXPERIENCE:

RF/ Network Analyst 2016 – 2017

Enextgen Wireless Limited, Nigeria

Upgraded and expanded network systems and their components.

Communicated with vendors to resolve network outages and periods of reduced performance.

Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.

Drive Testing and Performance Analysis of Mobile networks.

Reviewing LTE Radio Network Design Parameters (RF and Core Network).

In-Building Wireless Designs for various clients Graduate Research Engineer & IT Support 2013 – 2015 King Fahd University of Petroleum & Minerals, Saudi Arabia.

Facilitated seminars and research work on RF antennas for improving communication systems across the Gulf Countries.

Evaluated and conducted technical and functional research and analysis.

IT system analyst for students and staff in the University.

Provided on-call support for critical issues.

Implemented and administered advanced Microsoft technologies.

Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.

IT & Service Management Analyst 2012 - 2013

DHL Supply Chain, Nigeria

Built Microsoft server systems and installed into racks.

Visually inspected temperature sensors to maintain health of servers and network devices.

Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.

Installed software, modified and repaired hardware and resolved technical issues

Upgraded and expanded network systems infrastructure and their components.

VMware and Virtual Desktop support.

Level 3 Service Desktop Support and IT management.

AD and Microsoft Server Installation, Troubleshooting and Support.

Cisco Call Manager Installation and Support.

Office 365 Support and Installation.

Achievements:

DHL Supply Chain, Nigeria. Employee of the Month June 2013

DP-DHL Global Core System Build deployment for Windows 7 across the Nigerian Region.

IT Team Lead for the Guinness Business Unit and Project Team Lead for Global Core System Build (D-Box) in Nigeria.

Computer Network Engineer: 2011 - 2012

Yorix Technologies, Nigeria

Level 3 Service Desktop Support.

Closed Circuit Television Systems (CCTV) and Access Control installations.

Network Planning, Deployment and Technical support for Internet and Data services to Clients.

Troubleshot and maintained all networking devices and infrastructure across the enterprise including switches, routers and firewalls.

Achievements:

Planned, Integrated and Commissioned LAN of Lagos Airport Hotel, Ikeja for Internet access.

Communication Engineer: 2009 – 2011

Information Connectivity Solutions Limited, Nigeria

Service Now support for clients.

Performed network modeling and analysis.

Network Operating Centre Support with Remedy.

Installed Motorola Canopy products for MAN integration across the Lagos Metropolis for data communication purposes.

Installed VSAT / iDirect equipment’s and technologies for Data and Internet transmission across Nigeria for various clients.

Installed and maintained various Wireless Access Points and Base Stations.

Installed, maintained and supported VoIP applications. Achievements:

Installation and Commissioning of Back-haul Motorola Canopy wireless bridges PTP 400 lite and 600 standards for cooperate data transmission in Nigerian Banks for ATM deployment.

Deployment of Metropolitan Wireless links for ABC project in Lagos State for Electronic Tax payments.

EDUCATION:

Master of Science: Telecommunications Engineering 2015 King Fahd University of Petroleum and Minerals - Dhahran, Saudi Arabia Canadian Equivalency equates to Masters as evaluated by World Education Services, Ontario, Canada. ECA: 2693825IMM

Bachelor of Science: Electronics and Computer Engineering 2009 Lagos State University - Lagos, Nigeria

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