Shalaw Q. Hamad Address: Montreal, Québec, Canada
Email: ******.****@*****.***
******.****@*****.***
Contact Number: +1-514-***-****
OBJECTIVE
Seeking a position to growing organizations or companies to utilize my experience, skills, and abilities in the Information Technology area that offers Professional growth while being resourceful, competitive, innovative and flexible. Personal Details:
Driver License: General
Interest: Learning new technology, reading, internet browsing, swimming, and fitness. WHY CHOOSE ME
Highly motivated, dependable troubleshooter and pretty fast learner who is a practical and ingenuous problem solver.
A confident, driving individual who reacts quickly to change.
A fluent and articulate communicator, flexible and responsive. A self-directed, goal oriented doer.
Perfectly and completely ready to supervise and manage IT environments.
A customer-focused performer who is committed to quality in every task – from personal interaction with coworkers and users to the high level of service provided to company/customer.
A self-starter with a strong sense of urgency who responds positively to challenge and pressure. EDUCATION
Software Engineering, Bachelor October 2005 – October 2009 Salahaddin University, Iraq-Erbil
Career History
1. Founder
Techno Luck Company for Training and IT Solutions is a company in Iraq which could potentially provide training services in the domain of information technology with special courses and studied competitive prices, designing websites and database system to help companies and organizations to digitalize their business or working environment. Most technologies we were using (MySQL, PHP, CSS, HTML, JavaScript, Cisco training, Windows server 2012 R2 training, VMWare ESXi training).when I came to Canada I closed company website but still, I have the Facebook page. Which is the link
(https://www.facebook.com/Techno.Luck/)
2. Joint Crisis Coordination Center (JCC) October 2014 – August 2016. Job Title: IT Manager
Major job responsibility:
Responsible for planning and establishing JCC by coordinating with a different organization like UNDP and MSB.
Writing policies and security police to protect all JCC Recourses.
Responsible for organization IT-infrastructure.
Designing, Installing and managing call system by using 3CX call manager software.
Project Manager for Geographical Information System (GIS) and implementing best practice.
Securing working environment by implementing Centralized f-secure anti-virus server license management.
Designing, implementing, installing and configuring HP physical servers and virtual servers based on Microsoft Hyper-V and VMware vSphere Hypervisor ESXi.
Implementing, Installing and configuring the Active directory, DNS, DHCP, IIS, File and printer servers, Group Policies Object (GPO) and Security Certifications.
Planning, Designing, Installing, configuring and managing exchange server 2013.
Designing, Installing and Configuring Storage Area Network (SAN) and Network Attached Storage (NAS), Managing FTP service on the NAS storage.
Installing and configuring, Cisco and HP network switches and routers, especially ASA and Juniper firewalls, configuring and managing wireless and VPN connections for remote management.
Installing and configuring the Backup server, creating backup schedules to backup all kind of data.
Prepare plans and implementing about high availability, Scalability, disaster recovery, replication strategy and network load balancing for high available performance and service delivery.
Implementing Widows Server and SQL Server failover Clustering and Hyper-V Replica Broker.
Provide support and training for end-users and prepare technical user manual.
Preparing Technical proposal and evaluating market to find the best solution to improve organization functionality.
Preparing job description for hiring new staff, evaluating, shortlisting candidates.
Procure IT-equipments, Managing and coordinating IT-projects and contact with IT-suppliers. 3. KMCA (Kurdistan Medicine Control Agency). November 2011 – October 2014 Job Title: IT Team member
Major job responsibility:
Solving hardware and software issues.
Installing and configuring physical and virtual servers with Windows servers 2003/2008 R2 and configuring Active Directory, DHCP, and DNS.
Managing IT-projects
Performing changes on the IT-infrastructure.
4. Lecturer October 2010 – October 2011
Information system Engineering, Technical college
Salahaddin University, Erbil
Job Title: Contract Teacher.
5. Engineer, Billing & Charging Dept. Korek Telecom July 2009 – October 2014 Job Title: Billing & Charging Engineer.
Major job responsibility:
New tool & software development for the department. Operational activities.
Supporting Call centre all kind of operations more than three years.
Helpdesk.
6. Sales & Marketing Executive. 2B2 Hotel & Restaurant. November 2008 – March 2009 Job Title: Casher and monitoring database system.
Major Job responsibility:
Managing and update in the database.
Provide optimum support to the customers to fulfil their requirements.
Reporting to management on daily basis.
7. Computer Hardware Maintenance and Operations 2005 -2010 Major Activity:
Installation & configuration of different computer & Laptop as per customer requirements, Administrating and managing windows workstations and servers: installing/updating software support and help-desk for users, troubleshooting, system checking and monitoring.
Problem solving of different PC hardware.
Provide a guideline for maintenance to PC/servers.
Different LAN and networking setup and configuring for small and medium offices, network expansion planning.
Keep an inventory of hardware and software up-to-date. SKILLS:
Operating Systems: (Widows Server 2012 / 2008/2003, Windows 10/8/Seven/ Vista / XP,Linux (Ubuntu)).
Databases: (SQL Server 2012/2008, Oracle, MySQL).
Virtualization (Hyper-V, VMware ESXi, VCenter).
Software: (All MS-Office Products (2003, 2007, 2010, 2013), Adobe Dreamweaver, Net Beans IDE).
Programming Languages: (Java, PHP, CSS3, C++, HTML/XHTML, AJAX, JavaScript, Asp.net and Visual Basic.Net).
Additional Programs Experience: (Cisco Packet Tracer, GNS3). Certifications:
ITIL Foundation Certificate in IT Service Management received Date (19 December 2012) Courses:
Course name Conducted by Details
Microsoft Windows Server 2012 (70-410) CBT Nuggets Online Training Microsoft Windows Server 2012 (70-411) CBT Nuggets Online Training Microsoft Windows Server 2012 (70-412) CBT Nuggets Online Training Windows Server 2012 Hyper-V Essentials Training Train signal Online Training Exchange Server 2013 Administration Train signal Online Training VMware VCA-DCV, VCP-DCV CBT Nuggets Online Training VMware ESXi and vSphere5.1 Administration Infinite Skills Online Training Core Solutions Microsoft Exchange Server 2013 (70-341) CBT Nuggets Online Training CCNA Security, CCNP Firewall and CCNP Routing, Switching & Troubleshooting.
CBT Nuggets Online Training
Configuring and Troubleshooting a Windows Server 2008 Active Directory Domain Services.
New Horizon Company Course No.:ms6421
Control Objectives for Information and Related Technology (CoBiT). New Horizon Company Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure.
New Horizon Company Course No.:ms6425
Maintaining a Microsoft SQL Server 2008 R2 Database. New Horizon Company Course No.:ms6418 The Customer Service Mindset Skilliance Company 2014 Introduction to Web Development with Microsoft visual Studio 2010.
New Horizon Company Course No:ms10135
Introduction to Visual Basic.Net Programming with Microsoft.Net. New Horizon Company Course No:ms50238 Oracle 10g : Database Administration l Techno luck Co. Oracle 10g : Database Administration ll Techno luck Co. Oracle 10g: Performance Tuning Techno luck Co.
Oracle 10g : Advanced PL/SQL Techno luck Co.
CCNA New Horizon Company
Monitoring and Evaluation RedR March-2016
Intermediate English Course AMEDEAST Certified(2013) Language skills:
1) Fluent in English.
2) Native in Kurdish.
3) Very Good in Arabic.