**** * ******* *** #*** Tulsa, OK *****
Cell: # 817-***-**** Email: *******@*****.***
Milt Lance
Self motivated. Project Manager. Customer Oriented.
~ Professional Skill Highlights ~
On-time, accurate deliverables to customer specifications;
Technical proficiency: repair and installation of electronics, appliances
and phone equipment;
Personable problem solver: articulate issues to diverse staff & create
solutions
Management Experience
Licensed, Insured Commercial & Residential Contractor
Lance Wallcoverings
Ft. Worth, Texas
Mar 2001 - Jan
2005
West Hills, California 1981-1996
. Performed consults with prospective clients: business owners,
designers, architects; created all proposals and bids on new accounts;
. Supervised multiple crews and 15 employees; trained and scheduled crew
members;
. Procurement of raw materials, components and supplies;
. Maintained accounting aspects of business, including proficient use of
QuickBooks Managed Sales and Marketing; Formulated Budgets and
Profit/Cost Analysis.
Site Team Leader
Nortel Networks
Ft. Worth, Texas
Feb 2000 - March 2001
. Supervised team of 5 employees as well as outside contractors on multi-
state projects;
. Conducted on-site training for the installation of fiber-optic and
wired equipment;
. Oversaw AC and DC equipment installations and cabling;
. Under aggressive 3 month time frame, set-up 15,000 square foot
warehouse - staffed it with contractors to coordinate ordering,
documenting, scheduling, and tracking of fiber-optic supplies for
continuous workflow and revenue savings in a six-state Touch America
Project. Completed with 100% accuracy.
Maintenance Manager/Caretaker
Kennedy Mansion Bed & Breakfast
Tulsa, Oklahoma
December 2013 - November 2014
. Completed repair and maintenance to plumbing and appliances; light
carpentry work and structural repair, interior painting and sheet rock
repair; pool maintenance; bartending for weddings and private parties
as needed. Filled in for French Chef when required.
Sales
Account Representative
Kair Medical LLP
Houston, Texas
Aug 2011 - Dec 2011
. Established client relationships in rehabilitation homes in the Dallas-
Fort Worth Metroplex; delivered, retrieved and maintained equipment;
assisted other territories with customer care as needed.
Outside Sales Representative
American Steel Carports
Joshua, Texas
Aug 2009 - Oct 2010
. Established business to business client relationships; Promotions in
five state region; trained dealers on computer system and paperwork;
accelerated sales using TV and radio media advertisement.
Insurance Specialty Agent Aflac Insurance Company
Oklahoma, Texas
Mar 2006 - Aug 2009
. Licensed, Oklahoma and Texas; performed direct selling to business
owners, CEO's and HR Directors; drafted customer proposals, created
new clients; organized business enrollments, scheduled and maintained
re-enrollments; processed claims and settlements.
Technical Support and Inside Sales Sprint Nextel Corporation
Ft. Worth, TX Aug 2007 - Jun 2008
. Technical problem solving via call center environment; completed
account reviews to enhance customers' plans, services and pricing; up
selling and bundling to provide better service packages; performed
customer training sessions; analyzed problems with electro/mechanical
equipment or software, assisting with or recommending corrective
action.
Bar Management and Liquor
Sales
Night Manager
15th Street Wine & Spirits
Tulsa, OK
December 2014 - Present
. Stocking; merchandising; customer education and up selling; prep cash
deposits for morning bank deposit; secure store at close of shift.
Cashier
Goody Goody Liquors, Inc.
Fort Worth, TX
Oct 2010 - July 2011
. Proficient at all positions, including cashier, display set-up,
stocker, and warehousing; performed interior maintenance and repairs;
up selling, both by the bottle and by the case.
Additional Work
Experience
Professional Driver
G & G Limousine
Euless, Texas
May 2013- July 2013
. Professional, Licensed Driver; cleaned vehicles, stocked supplies and
amenities per customer agreements, on-time delivery and pick ups; proper
documentation for all client destinations and pick ups.
Professional Driver, CDL Licensed
USA Truck, Inc.
Van Buren, AR
Feb 2012- April 2013
. Maintained proper DOT logs; maintained scheduling of service and
cleanliness of truck and trailers; on-time deliveries accomplished through
detailed route planning.
Community Involvement
. American Cancer Society - Donated time and materials setting up
display kiosks for national events; Homes for Battered Women - Donated
time and materials for remodeling the homes; Open Arms Home, Inc. -
Donated time and materials at yearly auctions. Proceeds given to women
and children of domestic violence; Right Track Drug and Alcohol
Prevention Program for Children - Volunteered time and skills working
on computers, phone lines, alarm systems, setting up office equipment
and phone systems.
Clubs and Organizations
. National Guild of Professional Paper Hangers - Former Treasurer;
Weekend Foster Parenting: Housed children of Single Parents over
weekends to teach them how to work, make it fun and set goals for work
and life.