Ayana K. Walcott
Nottingham, MD21236
Mobile: 443-***-****
Email: **********@*****.***
SUMMARY
Progressive Project Management and Business Analyst expertise with exceptional record of delivering cost effective, high performance solutions working in an Agile Environment. Green Bel Leant Six Sigma trained and proficient in Business Process Management Techniques.
CORE COMPETENCIES AND CAPABILITIES
●Strong ability to drive technology by serving as the link between business users and developers
●Expertise at managing project scope within the SDLC
●Adept at managing and designing User Acceptance Testing (UAT) artifacts
●Proficient in Business Process Design and Development
●Proficient in developing project plans that align with established goals
●Extensive experience in strategic planning and communications development
●Experience in identifying and mitigating project risks
●Excellent team building and organizational skills
EMPLOYMENT HISTORY
Business Analyst, Evoke Consulting and Research, LLC at Department of Veterans Benefits Administration - Washington, DC 8/2015-12/2015
Capturing business requirements using the Rational Requirements Composer and Rational DOORS Programs
●Manage Deep Dive sessions to further deconstruct established requirements
●Perform analysis on claim management software
●Ensure clear concise documentation of Clients requirements
●Resolve conflicts/issues and determined by manager within the time limits defined
●Work with clients and created realistic user requirements and avoid scope creep
●Provide Gap Analysis of Business Requirements Document and Project Work Statement
Business Analyst, Quantech Services, Inc at Department of Veteran Affairs/Veterans Benefits Administration - Washington, DC 1/2011-8/2015
●Tested concepts and practices in both Waterfall and Agile Test environment
●Captured business requirements using the Rational Requirements Composer and Rational DOORS Programs
●Perform analysis on claim management software
●Ensured clear concise documentation of Clients requirements
●Resolved conflicts/issues and determined by manager within the time limits defined
●Worked with clients and created realistic user requirements and avoid scope creep
●Developed and presented solutions and mitigation strategies to meet bumsiness needs
●Contributes to the awareness of project status while maintaining scope and identifying scope and identifying scope
●Planed and lead the execution of UAT test plan and developed process to document issues and cases
●Updated project schedules using MS Project
●Provide Gap Analysis of Business Requirements Document and Project Work Statement
●Developed test scenarios for specific requirements
●Prioritized requirements based on the business needs of the organization
●Managed remote and weekend
●Developed testing business process, templates and artifacts
●Analyzed business requirements
●Developed test cases, test scripts and test scenarios
●Performed test execution to include smoke tests, regression,end-to-end testing and documenting results
●Defect discovery and documentation
Marketing Business Analyst, HMA Associates Inc. – Washington, DC 5/2009 – 8/2010 Contractor
●Managed brand awareness and community outreach projects for the DC Public Schools and Teach DC initiatives. These campaigns targeted prospective students, parents, recruited prospective teachers.
●Maintained open client communications to obtain approval at each milestone
●Assured project deadlines were met
●Reviewed and edited copy layout to ensure adherence to consistency standards across all deliverables
Project Manager, RTC Relationship Marketing – Washington, DC 8/2008 – 4/2009
Full Time Employee
Provided Project Management for some of the Agency’s Technology and Pharmaceutical accounts. Developed and managed the Scope of Work (SOW), project plans, estimates and budgets for each campaign.
Guided task execution associated with each project.
●Developed SOW documents and project schedules
●Ensured project adherence to deadline, milestones and scope
●Facilitated change management procedures
●Acted as an arbiter among team members and departments
●Planned and managed internal and external project communications, ensuring effective exchange of project information and deliverables across the agency
Project Manager, Arnold Worldwide – Arlington, VA 4/2008 – 7/2008
Contractor
Provided project management for four accounts and acted as the managerial conduit between the Account Management and Creative Development departments.
●Ensured campaign deliverables aligned with pre-determined strategies, such as media plans, creative briefs, etc.
●Produced and monitored project timelines
●Managed daily tasks within a highly productive and deadline-driven environment
Project Manager, Pulsar Advertising – Washington, DC 1/2008 – 3/2008 Contractor
Managed special projects for two local transportation clients- DC Connection & WMATA.
●Worked closely with client counterparts to maintain consistency and accuracy in project deliverables
●Examined projected and actual costs to ensure budget parameters were sustained
Account Executive, T. Rowe Price Group – Baltimore, MD 6/2007 – 9/2007 Contractor
Charged with managing special projects for the Retail Marketing division.
●Managed workflow for various project contributors
●Ensured accuracy and continuity of all project deliverables
Assistant Marketing Manager, General Growth Properties – Columbia, MD 8/2005 – 12/2006
Full Time Permanent
●Formulated the marketing strategy and campaign execution for top-performing property in company’s 220+ retail center portfolio.
●Developed media and marketing plans
●Analyzed sales data to determine proper marketing strategies
●Forecasted and managed budgets
●Managed and executed brand extension programs and ad campaigns
●Wrote and pitched press releases related to property activities.
Traffic Manager, Choice Hotels International – Silver Springs, MD 11/2004 – 2/2005
Contractor
●Managed creative projects and workflow between the Account Services and Production departments
●Ensured artwork and copy were aligned with client requirements
●Assured that ads were distributed to media publications expeditiously
EDUCATION
MS Management Technology
Northcentral University - San Jose, CA Anticipated – May 2019
BA Political Science
Morgan State University- Baltimore, MD. May 1998
TECHNICAL SKILLS:
Proficient in the following Software Applications:
●Micro Soft Office: Word, Exel, PowerPoint, Visio, Project, Live Meeting, VISIO, Project, Sharepoint
●IBM Rational Tool Suite: Rational Team Concert (RTC), Rationale Quality Manager, Rational Requirements Concert and Rational DOORS