Customer Service Professional Experience

Tyler Flowers

***** ******* **. *******, ** ***** 832-***-**** ************@*******.***

HIGHLIGHTS OF QUALIFICATIONS

*A high energy, enthusiastic, and dependable individual who excels in challenging and competitive environments which is distinguished by commended performance and proven results.

* Excel in program and organizational planning, with documented success overcoming challenges of limited resources and financial constraints to design high-quality, cost-effective and comprehensive service offerings.

Skills

Decision-Making

Leadership

Communication

Problem Solving

Interpersonal Skills

Written and Verbal Skills

Computer Skills

Training & Development

Organizational Development

Professional Experience

DAL GLOBAL SERVICES Houston, TX

Passenger Service Agent/Customer Services, 03/2015 to 11/2015

Key Results:

Operate equipment to include the jet way, computer keyboards, and carrier specific reservation

Checking in customers using airline computer software, database software, or other specialized programs.

Carry out seat allocation, issue boarding pass, detach applicable flight coupon

Handle customer questions with professionalism

Burlington Coat Factory Houston, TX

Cashier/Customer Service, 10/2014 to 04/2015

Key Results:

Receives funds from customers and employees, Disburses funds, and records monetary transactions in business establishment or place of public accommodation.

Receives cash or checks or completes credit-card charge transactions.

Counts money to verify amounts and issues receipts for funds received.

Issues change, and receives cash from customers or employees in payment for goods or services and records amounts received.

Compares totals on cash register with amount of currency in register to verify balances.

Delaware North Companies Houston, TX

Cashier, 04/2014-10/2014

Key Results:

Accommodate guest with reservation, guest list and table reservations.

Carry out assigned duties in a professional manner at all times maintaining a high level of customer satisfaction.

Demonstrate working knowledge and team effort in accomplishing additional projects as assigned.

Education

NORTH FOREST HIGH SCHOOL - Houston, TX

H.S. Diploma- Obtained 05/2012

Texas Southern University

09/2015- Present

Of Note

Professional Development:

Complete ongoing training in the areas of customer service.

Contact this candidate