Kannan Sowminarayanan
Mobile: 847-***-****
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Confidential Page 1 of 9 Feb, 2017
Kannan Sowminarayanan
Experience Summary
Over 20 years of result oriented and progressive leadership experience in defining strategy and roadmaps program management across leading global customers
More than 10 years of experience in end to end program and project management managing multiple projects with global teams, coordinating with multiple business areas, technical horizontals and CoE’s for implementing systems and processes
Management of project & program implementing Data Warehouse and data migration solutions
Experience in defining strategy and roadmaps for programs creating detailed plans for each projects and its phases under the program.
Managed and delivered multiple projects & programs simultaneously for customer accounts with responsibilities of standardizing development & project management processes, issues & risks management, project tracking & reporting, customer management, resource, schedule & cost management, standardization of quality & metrics management process.
Release management to ensure combined releases by project and release cycles. Discuss with all stakeholders to determine the environment for each release and the projects for each release cycle
Monitor and track progress of all projects and programs to ensure successful implementation of regular release cycles
Business centric and focused on successful delivery and output that would provide value to the customer
Strong team player and have provided guidance to enable my team achieve higher levels to take more responsibilities for successful delivery
Also played roles of transformation manager to study customer processes to identify bottleneck and improvement areas. Implement solution that would provide value addition in terms of cost and schedule during project execution.
Experience in managing programs in Agile Models DevOps and CI&CD. Training and transforming customer processes to adopt to Agile and Devops models
Business development experience for Cognizant UK & Swiss BFSI. Provided solutions to proposals requests from customers that include technical, governance, delivery structure, schedule & financial estimation.
Over 3 years as business analyst supporting various insurance products and project installs. Experience in providing functional and technical support with third party vendor products
Experience in business requirement definition, functional & technical design, coding, functional and UAT testing, traceability of business process to application functions to technical coding
Strong knowledge in financial sector particular in areas of Wealth management, Credit card processing, payments, settlements, SWIFT standards, PCI standards, Retail banking, Online and Mobile Banking, Digital channels, insurance distribution, compensation, mutual funds and exchange operations
Functional Skills
Kannan Sowminarayanan
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Confidential Page 2 of 9 Feb, 2017
Financial Services Experience in credit card operations particular in areas, authorizations, payments, settlement, clearance, statements, product controls and account updates
Experience in implementing custom online banking solutions for retail banking. Also experienced in implementing mobile banking, digital channels
Overall understanding on Payments and cross products functions from messaging, payment processing, error process, positions and client reporting
Possess a good understanding of mutual fund operation on fund accounting, transfer agency operations
Knowledge of exchange operations from trading to settlement and screen based trading
Possess a good knowledge on insurance processes in distribution, compensation and agent/agency management
MRO Operations Knowledge of supply chain management for MRO operations particular in areas of pricing and warehouse management
Technology Skills COBOL, CICS, SQL server, DB2, IMS, JCL, JIRA, VSAM, MS Project Plan, Understanding of Content Management, DevOps, IaaS, Paas, SaaS, Agile Methodology, Waterfall and Iterative development model Educational Background
PGDBM (Finance & IT) 2004 - Executive MBA program from Indian Institute of Management, Calcutta. Silver Medalist and a Roll of Honor student
Bachelor of Engineering 1996 – University of Madras Kannan Sowminarayanan
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Confidential Page 3 of 9 Feb, 2017
Employment History
Cognizant Technology Solutions – Jan 2000 till date; Current Designation – Senior Project Manager
Covansys – Jan 1997 to Dec 1999
Project Experience
Transformation Manager for Global Life Science Customer Client Global Life science customer
Duration Oct 2016 till date
Location Foster City, CA
Abstract Delivery & Transformation Manager for Customer Testing CoE. Responsible for managing transformation and implement projects using tools & automation that will enable a higher ROI and lower cost of project execution for customer. Also responsible for standardizing the contractual metrics, data collection and periodic reporting process.
Role Create and track transformation management plan that includes a roadmap for the tools & automation implementation across various projects for 2016 & 2017
Calculate ROI based on the percentage of automaton and obtain customer approval for implementing the transformation across projects
Implement Workday solution as part of multiple solutions. Workday implementation includes implementation & integration
Managed services model with responsibility for managing multiple projects from estimation till delivery. Ensure projects are delivered on schedule with in budget
Resource management to ensure correct skill fitment and cost under control. Risk and issue management to ensure that projects are on track at all times
Standardized the contractual metrics in discussion with customer and other stakeholders
Provided guidance to team for data collection and periodic reporting to showcase quality to customer
Proactive solution to identify improvement areas through metrics and implement it across projects to ensure higher ROI and better performance and productivity
Provided leadership through periodic governance meeting to discuss projects status and project ROI for future business progress and development
Business development to provide solutions for proposals from customers that include various technical, financial and delivery solutions Kannan Sowminarayanan
Mobile: 847-***-****
*******@*****.***
Confidential Page 4 of 9 Feb, 2017
Delivery Management of Quality Engineering & Operations for a Large Credit Card Customer
Client Credit Card Customer
Duration June 2015 till Sep 2016
Location Cognizant US
Abstract Delivery Management of Quality Engineering & Operations (QEO) sub unit of Enterprise Software Quality management area. Responsible for stabilizing the operations, providing continuous operational support for quality teams, identifying improvement opportunities and gaps, implement solutions for improvement and track transformational benefits and ensure benefits turned over to the customer in terms of optimized cost or resourcing. Implementation of regular releases and new projects in Payments and settlement areas.
Role Responsible for delivery of QEO team which enables all test environments to be up and stable 24x6
Providing Leadership to the QEO team to guide and enable them which will ensure that application or environment issues are minimal
Manage and coordinate with multiple stakeholders for arriving at the optimal project grouping for implementation in test environment for testing
Ensure environment are up to date with current code from all projects and under control on a continuous basis
Release management to ensure combined releases by project and release cycles
Discuss with all stakeholders to determine the environment for each release and the projects for each release cycle
Monitor and track progress of all projects and programs to ensure successful implementation of regular release cycles
Responsible for managing the program in a output based pricing with right resourcing to meet profit goals
Created analytics based reporting with various parameters to identify least performing application development areas and to help customer remove bottleneck and improve performance
Managed programs in Agile model with Devops model ensuring continuous integration and continuous delivery
Created an operational automation and transformation automation work item tracker mapping to goals and sub goals of customer 2020 plan. Tracked the performance of the operational improvement and transformational impact, quantified and reported to the customer on periodic basis
Reporting performance during monthly governance call to all stakeholders and ensure all metrics are met as per the contract
Ensured benefit turn over to customer resource and/or cost optimization Kannan Sowminarayanan
Mobile: 847-***-****
*******@*****.***
Confidential Page 5 of 9 Feb, 2017
Business Development for BFS UK & Swiss Markets and Delivery Manager for a Midsize UK Bank
Client BFS UK & Swiss Customers
Duration Jul 2013 - June 2015
Location Cognizant India Of fshore
Abstract Business development for BFS UK & Swiss customers. Responsible for managing responses for RFP/RFI’s in addition to providing solutions for technology areas. Coordinate with technology horizontals & corporate groups for providing responses as expected by the customer. Responsible for presentations for follow up customer meetings. Ensure solutions differentiators are highlighted to customers in addition to support in pricing level discussions. Also responsible for maintaining BFS UK corporate presentations.
Delivery manager for implementing a Data Warehouse solution for a Midsize UK retail bank to analyze the customer data for marketing
Role Responsible for managing responses to RFPs/RFIs for various BFS UK customers
Provide solutions, governance model, differentiators, case studies & pricing
Provide leadership through coordination with multiple horizontals and corporate groups to provide responses
Prepare & maintain responses plan and ensure responses are in track as per the plan
Provide estimates, pricing and profitability calculations and include them as part of responses
Address general information requirement in areas such as Information security, networking, legal and financial information
Project Management for implementing a Datwarehouse solution from requirement to implementation. Managed schedule, risk and issues for a fixed price project. Ensured successful implementation of project without any defect leakage
Project Planning through work break structure and arrive at schedule duration for each phase and meet implementation date set up by customer considering aspects of resource needed and cost for completion of each activity and profitability
Project Monitoring and tracking to ensure risks/issues are captured and mitigated early in life cycle
Mobile banking and Digital channel solution implementation for midsize UK bank Delivery Management for a Large Swiss Bank
Client Large Swiss Bank
Duration Dec 2008 – Jun 2013
Location Cognizant India Of fshore
Abstract Delivery Management includes support for business development, forecasting, Kannan Sowminarayanan
Mobile: 847-***-****
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resource management, setting up of project teams, delivery management, implementing new organizational processes at SBU level, ensuring quality & timely delivery of all projects in the account
Role Delivery management of all Wealth Management America (WMA) and Wealth Management and Swiss bank projects ensuring that delivery is on time and within budget
Manage multiple projects and programs and projects in an Agile and Iterative development model
Initiate new projects in discussion with customer and create project plans through standardized WBS process considering cost, schedule and profitability
Monitor Track projects for issues & risks and mitigate them early. Report performance to all stakeholders periodically.
Ensure successful project delivery & implementation within timelines and budget
Multiple project delivery and track all project risks, issues and status on continuous basis for implementing proactive solutions and ensuring deliverables are of high quality
Manage contract for new projects and monthly invoicing based on the pricing models
Setting up of the ODC environment for WMSB for execution of projects in onsite offshore model
Projects range from Co-sourced, managed services, fixed bid and staff aug model
Resource management across the account. Ensure minimal and required buffer
Enhancing the skill set of the associates in the account to meet the expectations of the customers in new technology
Responsible for Best in Class, BFS Engineering excellence processes as SBU champion
Business Development for APAC Insurance Markets
Client APAC Insurance market
Duration Sep 2008 – Dec 2008
Location Cognizant India Of fshore
Abstract Develop business plan and strategy for market penetration. Coordinate and support sales team in business development activities. Develop and substantiate Investment plans for business development and to project Cognizant brand in new markets. Role Create detailed business plans on APAC markets
Investment plans for activities to project Cognizant capabilities
Creating a country wise list of insurance players and shortlist clients based on defined criteria’s as per the business plans
Setting up weekly calls with sales team to provide focus list of clients and for status tracking on follow-up and new requirements
Create client profiling for each customer and provide to the sales support groups Kannan Sowminarayanan
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and sales teams
Senior Business Analyst - PMACS (Producer Management, Accounting and Compensation System)
Client Global Insurance Customer
Duration Jan 2005 – Sep 2008
Location West Des Moines, USA
Technology SQL server, Java
Project Abstract PMACS application supports Agent/Agency information, Licensing and appointment information for agents/agencies, Compensation and accounting. The applications supports only on the Individual Distribution group business area. Business analysis and requirement creation for various project inclusive of transition of product from client server to Web platform
Role High Level Strategy for design, resourcing, timelines, project execution strategy
New business development, financial planning, Project planning and tracking
Analysis of systems for Enhancements and improvement of business processes
Design and Implementation of projects involving changed and new business processes
Analysis of new requirements and developing the high level design
Manage projects involving new product installs that involve client, application development team, third party vendors, upstream downstream partners, QA partners
Lead effort on application rationalization involving system merging, analyze and develop gap functionality, data conversion efforts Custom Management reporting and Mainframe Standardization Client US Trust
Duration Jun 2003 – Jan 2005
Location Chennai, Kolkata
Technology IBM Mainframe, JCL, COBOL, Crystal Reports Project Abstract Mainframe Standardization - This project involves consolidation of the various mainframe systems into one single Mainframe with a standard COBOL Usage. Custom Management Reporting - Develop reports that is shared with customer Senior management and also to the Clients of customer
Role Provide domain expertise for various project initiatives
Analysis of new requirements, developing the high level design & specifications
Knowledge transition, setting up of offshore teams, coding, Metrics management Kannan Sowminarayanan
Mobile: 847-***-****
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Confidential Page 8 of 9 Feb, 2017
Infrastructure setup for new ODC
Project Management and delivery responsibilities OEP application enhancement and IAS Reengineering
Client US Financial services company
Duration May 2001 – Jun 2003
Location Kolkata
Technology IBM Mainframe, JCL, COBOL, VSAM, CICS
Project Abstract The IAS application is part of fund accounting systems used for calculation of NAV, ROI, Trading of shares on the funds etc., Enhancements were carried out on error correction systems and incorporating short sales capability into the system. OEP system handles the Institutional Investors accounts. The system calculates the dividends, position of various funds, handles purchases, redemptions, transfer of shares for each institutional account.
Role Analyzing the proposed client requirement and preparing the business requirement document as per the identified requirements
Tuning the architecture of IAS application
Designing modules and preparing detailed design documents as per business requirements documents
Estimation, project tracking and distribution of work to all team members PCF Re-architecture
Client US Financial Services Company
Duration Jan 2000 – May 2001
Location Chennai
Technology IBM Mainframe, JCL, COBOL, VSAM, CICS
Project Abstract This Project is to re-design the PCF application of the customer. It Involves database redesign. PCF application is the control application that sets the process and properties for each card member such as credit limit, withdrawal balances, type of card holder etc., The application database was static and whenever there were new properties added it led to change of the database. The database was redesigned to be more dynamic in nature
Role Perform an impact analysis to identify components affected by modified architecture
Change the identified affected components.
Analyze the specification document sent by the client for discrepancies with the current business logic of existing programs and come up with a discrepancies Kannan Sowminarayanan
Mobile: 847-***-****
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Confidential Page 9 of 9 Feb, 2017
document
Coding of new programs against the modified new database
Test the coded programs against the database and also comparing it with the files and databases from current production using the de-conversion logic Pricing Applications Support
Client US MRO Company
Duration Feb 1997 – Jan 2000
Location Chennai
Technology IBM Mainframe, JCL, COBOL, VSAM, CICS
Project Abstract The project is to study the business of the pricing applications, interact with users, and support the applications.
Role On call support
Enhancements like new pricing logic for different clients, adding new price buckets, and daily download of prices to a new ERP system
Understanding the pricing applications and its fit in the overall supply chain
Setting up offshore team to provide support from offshore such as quality processes, knowledge transfer, establishing communication channels and processes etc.,
Weekly and monthly status reporting
Produce a detailed diagram of the supply chain process
Write programs for downloading the data from IMS and DB2 databases to be sent as file for uploading in ERP databases as one time effort
Differential or daily updated data was downloaded and sent to be updated in ERP databases