Peter Mihalick
Quality and Continuous Improvement Professional
Akron, OH 44313
Home: 330-***-**** Cell: 765-***-****
*****.**********@*****.***
Summary of Experience
Experienced Continuous Improvement / Process Management professional with excellent client and project management skills who can reduce cost and improve operations through a vigorous application of quality principles. Hands-on problem solver with strong ability to effectively and efficiently drive and manage change to repair broken processes, meet new or revised customer or governmental requirements and prepare for seamless transitioning with operations, technology, executive, and business stakeholders to improve profitability and secure customer satisfaction.
Professional Achievements
Achieved ISO/TS certification on first audit or with minimal non-conformities found in the processes building a foundation for minimizing customer risk and adding more business to various operations.
Developed and mentored teams in various businesses resulting in measurable reduction in customer returns by working with the customers to establish standards that met requirements and were process achievable.
Led teams that focused and achieved the elimination of rework, internal sorting and 3rd party inspection that result in cost savings of 5- 10% improvement of monthly financials.
Designed and implemented pre and post completion job reviews to learn and collate lessons learned and use collected data as a training program for new hires and to improve process performance.
Achieved warranty improvements and increased customer satisfaction through the implementation of process FEMA
Developed and implemented ISO/TS 16949 QMS’s for start-ups and existing businesses
Designed and implemented manufacturing processes and equipment to improve through put and provide cost reductions through waste minimization and the elimination of poor quality
Applied lean principles such as SMED to reduce turnaround time in traditional manufacturing scenarios such as machining, metal stamping and casting along with accounting and customer order review processes.
Led Kaizen teams to identify and fix problems associated with underperforming processes and equipment.
Act as a liaison between operations and various US and Canadian government agencies to resolve environmental issues and product durability concerns accurately and in a timely manner without adversely impacting the operations
COMPETENCIES
Internal Auditing PPAP, SPC, MSA Cost of
Quality Layered Process Auditing
Lean Manufacturing (5S, Kaizen, waste
reduction, SMED, Process / Value Stream
Mapping)
Problem Solving, CAPA, RCA Customer Problem Resolution
ISO 9001, TS 16949, ISO 17025, ISO 14001
Quality System design, implementation
Developing training programs based on
Training Within Industry (onsite and web)
Change Management Process Improvement (Business and Mfg.)
3rd Party Audit Coordinator Experienced Supplier Process and ISO Auditor
Quality Strategic Planning (APQP, HOSHIN
TOOLS)
PROFESSIONAL EXPERIENCE
6/05 to present
Quality and Continuous Improvement Consultant
Short term projects involving document review, training, process auditing and ISO 9001 TS 16949 System Repair, Design and Implementation, Process and testing equipment design and implementation 2/15 to 12/16
Quality Manager Supervisor of 6 Quality Auditors
Flambeau Plastics Wadsworth, OH ISO 9001 Maintenance TS 16949 Design and Implementation Plastic Blow Molding for automotive, general industrial and consumer goods Left due to position being eliminated
6/14 to 2/15
Quality Engineer
Florida Production Engineering Cleveland, OH TS 16949 Maintenance Chrome Plating and Painting of Injection Molded Plastic for Automotive End of contract
3/14 to 4/15
Continuous Improvement Manager
Reuther Mold and manufacturing Cuyahoga Falls, OH ISO 9001 Maintenance Die and Mold Machine shop
End of contract
4/10 to 5/12
Manager of Quality and Continuous Improvement
Alpha Technologies Services Akron, OH ISO 9001 ISO 17025 Maintenance Assembly and Calibration of Rubber and Plastic Lab and Production test Equipment Department reorganization and refocus
3/09 to 2/10
Operations Manager (Contract) Supervised 50 hourly associates Helios Coatings Canton, OH TS 16949 Design and Implementation Customer Coater of Aftermarket aluminum Wheels
Start-up failed
6/07 to 3/09
Process Quality Engineer
Alcoa Wheel and Transportation Products Beloit, WI TS 16949 Maintenance Manufacturer of Automotive Aluminum Wheels (casting, machining, finishing) Withdrawal from the market
5/06 to 6/07
Process Quality Engineer Supervised 7 Salary Technicians Eaton-Innoac Freemont, OH TS 16949 Maintenance
Automotive accessory plastic blow molder
End of contract
12/02 to 6/05
Process Quality Engineer
UBE Automotive Mason, OH TS 16949 Maintenance
Manufacturer of Automotive Aluminum Wheels (casting, machining, finishing) Withdrawal from the market
12/00 to 12/02
Process Quality Engineer Supervised 30 inspectors and 6 technicians Alcoa Wheel and Transportation Products Beloit, WI TS 16949 Maintenance Manufacturer of Automotive Aluminum Wheels (casting, machining, finishing) Left with Pending Plant Closure
10/88 to 12/00
Manufacturing and Process Quality Engineer
MACK TRUCKS Allentown, PA
Corp Support for worldwide truck and assembly operations Position Eliminated with reorganization after VOLVO purchase of company 4/78 to 7/88
Process Quality Engineer
Volkswagen of America New Stanton, PA
Assembly plant for VW cars and light pick-up trucks Plant Closed 7/88
EDUCATION
8/01 to 12/05
MASTERS PROGRAM
University of Wisconsin Platteville, WI
Master of Science in Project Management
Degree Awarded 12/05
8/95 to 3/97
BACHELORS PROGRAM concentration in Managerial Finance DeSales University Center Valley, PA
Bachelor of Science in Finance
Degree Awarded 3/97
8/75 to 5/77
BACHELORS PROGRAM
Saint Vincent College Latrobe, PA
Liberal Arts concentration in Chemistry and Psychology CERTIFICATIONS
11/05 to present State of Indiana Industrial Waste Water Operator 3 / 09 to present American Society for Quality Milwaukee, WI Six Sigma Green belt 11/09 to present Society of Manufacturing Engineer Detroit, MI Lean Bronze VOLUNTEER ACTIVITIES
Webmaster and IT Manager for ASQ Section 810