SATHYA VENKATARAMAN

408-***-**** aczafw@r.postjobfree.com

Highly motivated and dynamic Senior Engineering Manager, with 10+ years working in the software engineering field. A team player with a diverse background providing top rate customer service, troubleshooting and reconciling IT concerns, and applying effective communications to better communicate IT resolutions. Strong expertise leading organizational changes from new technology well versed with phases of the Software Development Life Cycle, and testing and implementation of Agile and SCRUM methodologies. Responsible self-starter, determined, and loyal, seeking to showcase skill-set with a forward-thinking and like-minded organization.

Customer-focused leader with 10+ years of cross-industry experience driving impactful technical and project management abilities pushing the company with impactful initiatives

Technical Savvy with skilled experience in multiple software applications including design development, testing, and implementation in Waterfall, Agile and SCRUM methodologies

Articulate communicator skilled in delivering insightful presentations and strengthening relationships with business partners, peers and senior leadership.

Project Management with innate ability to create project milestones, and timetables from planning stage to completion, successfully communicating expectations to cross-functional teams

Certified Scrum Master with experience in managing multiple scrum teams across globe.

Project Management

Effective Communications

Technological Prowess

Policies and Procedures

Project Life Cycles

Client Relationship Management

Team Building / Leadership

Budgeting & Cost Control

Problem Analysis/Resolution

TECHNICAL SKILLS: J2EE Technologies / HTML / DHTML / JavaScript / JQuery /Node.js/ XML / Webservices / iOS / Swift/Objetive-C/OracleADF / Oracle Fusion Middleware/ Oracle MAF/Spring / Hibernate/ Python, SOAP / REST, Oracle / MYSQL, Tomcat / WebLogic, Eclipse / JDeveloper, UNIX / LINUX, Hadoop/pig/HIVE, Clearcase/SVN, Agile, JIRA, Balsamiq, JustInMind

PROFESSIONAL EXPERIENCE

Sep/2016 – To Present

Currently taking “Digital Forensics and Hacking Investigation” course at DeAnza College, Cupertino, CA.

BLACKSTONE TECHNOLOGY Jan/2016-Jul/2016

Head of Engineering/Senior Manager, Application Development

Trellis is natural gas transaction management cloud/on-premise based software that delivers comprehensive features, functionality, and configurability. Trellis is designed for energy companies of all sizes and complexity to manage end-to-end natural gas flow management.

Managing development of next generation Trellis product.

Leading effort to improve the usability of the product by introducing latest technologies to support user-friendly application interface.

Work with Client Service team to bring new customers on board.

Coordinate with Development and Client service team to resolve customer escalations within SLA.

Provide periodic updates to Management.

Managing team of 20+ (BAs, Development and QA) both USA/India.

ORACLE CORPORATION Apr/1996-Jan/2016

Director, CRM Application Development

Product Name: Oracle Fusion CRM Customer Center (SAAS, Oracle Sale Cloud) (Sep/11 – Present)

Role/Title: Director Application Development

Oracle Fusion CRM Customer Center is next generation customer center SAAS product that is all about customer. Sales rep can find out anything and everything about a customer i.e., 360 degree of a customer. It is very intuitive and user-friendly application. By looking at a customer detail, sales representative can easily find out various information like leads or opportunities belong to a customer, interactions and notes with the customer etc. Often this is used as an entry application for customers. Worked on various mobile solutions for Oracle Sales Cloud using Oracle ADF Mobile.

Closely work with development and product management on a day-to-day work.

Interact with release management on a weekly basis

Work with Oracle Support on the customer escalation

Provide periodic updates to Management.

Managed team of 15(both USA/India)

Product Name: Oracle Fusion V1.1 Order Capture (Aug/2008-Aug/2011)

Role/Title: Group Manager.

Oracle Fusion Quote and Order is next generation order management web application designed and developed for call center agent, B2C & B2B users and partners. This application will have the functionalities and flexibilities for the call center agent to create and manage complex quote/order. Also the same application has simplified web user interface that hides all the complex architecture but flexible and simple for B2B and B2C self-service (customer facing) user to use the application easily. Managed many modules including

Shopping cart

Quote Header

Complex Quote Lines

Order/Quote Search

Asset Based Ordering

Product Name: Oracle Siebel Self Service eService 8.1 (Dec/2006-Aug/2008)

Role/Title: Group Manager.

Oracle/Siebel Self Service (B2C and B2B) eService is a Self Service application part of eCommerce solution, providing superior online customer care experience to serve customers who would otherwise contact customer support representative for support. Oracle eService product is on a SOA platform with comprehensive web service interfaces to allow plug-ins of Knowledge Management, Service/TT/Case Management, Field Services, Asset Management, or other web services so customers can deepen or replace any eService functionality.

Managed development teams both onsite and offshore with team size of 10+.

Involved in all aspects of this release. This includes requirements gathering from product management, provide a detailed schedule, coordinate the design and development with the development team, and monitor the progress of the development.

Worked closely with other teams inside Oracle that integrates with eService product.

Worked closely with Product Managers and QA to make sure quality product is delivered and it is as per requirements.

Product Name: Oracle iLearning (May/2000-Dec/2006)

Role/Title: Senior Development Manager.

Oracle iLearning is an enterprise, multitenant learning management system (LMS) that provides a complete infrastructure for organizations to manage, deliver and track training participation in online or classroom-based environments. Key features include - assemble and deliver learning content rapidly, deliver the optimal blend of classroom and online training, consolidate training initiatives on a scalable, cost effective LMS, measure the effectiveness of training initiatives.

Successfully managed 5 major releases of standalone version of Oracle iLearning and 2 releases of eBusiness (Oracle Apps) versions of learning management system.

Managed development teams both onsite and offshore with team size of 15+.

Involved in all aspects of each release. This includes requirements gathering from product management, provide a detailed schedule, coordinate the design and development with the development team, monitor the progress of the development and provide support through Oracle Support.

Managed hosted version of Oracle iLearning which has more than 100 customers of which Oracle University is the biggest one, having more than half a million users.

Designed and implemented online assessment feature in iLearning, which allows student to take online test and evaluate, has user-friendly interface for course developers to create online tests. Later on the same was implemented in eBusiness product as a standalone module that can be used by other Oracle eBusiness applications. Also implemented various other features including Single Sign-on and Self Registration.

Project Name: Oracle Portal (Dec/98 - May/00)

Role/Title: Principal Technical Staff

Oracle Portal provides a complete and integrated framework for developing, deploying, and managing enterprise portals. It enables secure information access, self-service publishing and process automation.

Worked on Site builder module of Oracle Portal

Implemented Oracle interMedia Text search in Oracle Portal.

Designed and developed custom navigation bar.

Lead developer for various other features.

Project Name: Global Application Integration (Oct/95 - Dec/98)

Role/Title: Technical Leader

Global Application Integration team (now IT) provides many custom solutions to various groups inside Oracle. Some of the solutions include World Wide Approvals, Approvals/2000 and Quote Builder. Oracle Sales team used these applications during sales cycle for tracking and approving sales deals. Quote Builder was developed as a simplified interface to Oracle Order Entry Application to enter orders. (Sep. 95 - Apr 96 worked as a contractor in this product for ICIM INTERNATIONAL INC, California)

EDUCATION

Bachelor’s Degree, Commerce

Madras University, India

Post Graduate Diploma,

Computer Science

Contact this candidate