Project Manager Management
Resume:
Henry M. Fitts
Walkertown, NC 27051
****@*****.***
336-***-**** – Phone
An ORGANIZATIONAL PROFESSIONAL with a reputation for achieving results. Proven experience in developing and managing learning and development programs that align with organizational goals and objectives. Over fifteen (15) years in leadership, organizational development, project/change management and human capital performance improvement.
Accomplishments:
Led project to conduct the needs analysis, design, development and implementation of a professional development program for a Fortune 500 organization.
Led a project team in the design, development of performance improvement interventions to promote industry safety awareness that resulted in millions of man-hours within loss time injuries.
Developed an Expert-On-the-Job-Training (EOJT) program. This program resulted in shorter, more effective initial training and measurable, increased efficiency and productivity.
Designed, develop and implemented a Sales Training intervention focused on basic and advanced sales processes to include needs analysis, negotiation skills, handling objections and closing.
Led a project to design, develop and implement a Leadership Development Program for high potential employees.
Project manager for a change management strategic initiative for a newly formed corporate division and reorganization of an overseas corporate client.
Designed, developed and managed a strategic level Advanced Leadership Program for senior and executive level managers that focused on organizational change.
Presented or facilitated hundreds of seminars, focus groups and discussions dealing with the effective leadership of human capital in the accomplishment of organizational results.
Professional Experience:
April 2012 – Present Performance Partners – Business Consultant
Winston-Salem, NC
Project Manager/Independent Consultant, working with personnel services in support of business requirements.
Provided expertise in project management, contract services, records management and business services.
Working with business clients, and partners, improve individual and organizational performance:
October 2011 – April 2012 Project Manager – Organizational Development
Shaw Power Group – Charlotte, NC
Prepared a $15,000,000 initiative to partner with an overseas client in conducting organizational structure and staffing assessments at facilities nationwide.
Planned assessment tools to measure proficiency of key staff positions and partner with the client for performance and talent management improvement.
Provided input based on competency analysis and assessment results to link leadership and functional capabilities to organizational performance.
Planned models for succession planning, identification of high potentials and developmental solutions.
April 2007 – October 2011 Learning & Development Director
The Shaw Group = Power – Charlotte, NC
Lead the development and execution of talent management strategies, frameworks, and processes that identify, develop and deploy talent to drive results across five business units. Responsible for succession planning, developing leadership pipelines, and optimizing company-wide talent management processes.
Partnered with selected vendors to deliver identified programs.
Evaluated all programs to ensure they are meeting learning and business goals.
Lead company-wide succession planning, performance management and talent review processes.
Lead company-wide initiatives to optimize talent processes, from talent acquisition through learning & development and career management.
Led the implementation of an integrated end-to-end human capital management system.
Created and implemented leadership development and high potential programs.
Feb 1999 – April 2007 Learning & Development Manager
Interim Director, Human Resources
Mountaire Corporation – NC, Lumber Bridge, NC
Assessed the organization training needs. Designed, developed and implemented the training organizational training strategy.
Recruited and trained instructors to form a Training & Development business unit that was recognized by the NC Department of Labor and Robeson Community College as one of the most effective business units in the industry.
Managed the design and development of a corporate university model to deliver learning opportunities for over 2400 exempt and nonexempt employees, a first in our industry.
Organized a project for ISO 9000 and 22000 certification through a partnership with NC State University and the community college system.
Engage and communicate with all levels of leadership on the impact, status and success of current and future training initiatives.
Design and implement learning programs that promote acquisition of knowledge, skills and capabilities.
Worked with executives, leaders and teams to understand their strategies and design and implement training strategies in support.
Facilitated courses in a variety of functional areas.
Utilized metrics to analyze and determine the impact of learning interventions.
Created, maintained and managed the L&D annual budget.
Partnered with the Human Resources team to ensure a coordinated approach.
Managed the training function for a major food processing corporation including training needs analysis, orientation and other support functions.
Created a professional development program for nonexempt employees that included the following topics: business ethics, working in union & nonunion environments, counseling, and performance Improvement, and Labor Relations.
Introduced a Learning Management System (LMS) to organize, schedule, track and report results for all training events. Established metrics to measure return on investment.
April 1993 – Feb 1999 Management Consultant
Network Business Training & Development, Fayetteville, NC
Provided point of need training support to small and new businesses in the development of business plans, individual and group learning activities, new hire orientations and management recruitment.
Conducted public seminars on best business practices for leadership.
Jan 1984 – April 1993 Operations Officer for Strategic Planning (Major)
U.S. Army Special Operations Command, Fort Bragg, NC
Selected as the Assistant Chief of Staff (Secretary, General Staff) for the U.S. Army Civil Affairs and Psychological Operations Command. Coordinated the operations of units in 32 states in support of Operation Desert Shield and Desert Storm.
Developed operational assessments and plans for all U.S. Special Operations forces in the Central and South American area. Served as liaison officer between U.S. and allied military units. Received Meritorious Service Medal for contributions to the mission of the organization.
Training & Development Manager, Psychological Operations
John F. Kennedy Special Warfare Center & School, Fort Bragg, NC
Managed a team of instructors who designed developed and delivered instruction to U.S. and allied military personnel on social science skills in support of Psychological Operations worldwide.
Developed lesson material on such topics as Interpersonal Communication, Effective Presentation skills, Cross Cultural relationships and Diversity. Recognized for my achievements and recipient of Meritorious Service Award.
Certifications/Memberships
Certified Professional in Corporate Universities (PCU) Corp University Exchange
Certified Training & Development Manager/Director Langevin Learning
Certified, Situational Leadership II Ken Blanchard Companies
Certified - Advanced Instructional Design Langevin Learning
Certified - Total Quality Management Cosby Quality College
Member – American Society of Training & Development ASTD
Member – Worldwide Psychological Operations Society
Education
Mass Media Communications/Psychology, Hampton University
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