Customer Service High School

Jaleigh R. Bowman

**** * ** *

St Apt **, Jacksonville FL 32206 C: 904-***-**** J aleighbowman@ gmail.com Summary

An unwavering commitment to customer service. Ability to build product relationship, resolve complex issues. Solid computer skills in DARS, RMS, Citrix, QuickBooks, adobe, Microsoft Word, Excel, PowerPoint, Oasis, LiveVox, Etc. Ability To Train and Develop Customer Service employees. Outstanding team player in any work environment. Disciplined and very efficient functioning in Multi-Tasking environment. Highlights

More Than 9 Years successful

experience in customer service,

problem solving and troubleshooting.

Sales- build the sales department up

in a high demand production

environment.

Use of utilizing my skills and gain further

experience while enhancing the company's

productivity and r eputation.

Dedicated, Compassionate, Trustworthy,

Responsible, Motivated.

Leadership-developed, managed, inspired,

organized, guided, directed, revitalized.

Initiative- designed, launched, conceived, created, established, initiated, started, formulated

Accomplishments

Built a new team, and finished at the top exceeding the expected percentage goal. Held a perfect attendance record. Did something that was viewed and used by many people in the company. Controlled Shrink/Inventory control Reward for the Quarter. Management Promotion with a Management Performance Award. Top Gun Collector For Quarter. Created Customer Satisfaction Survey, drastically reducing potential problems. Went From Collector Rep to Manager (promoted). 25% increase For conduction a monthly train and developing session with employees. Experience

Food Prep/Cashier 0 8/2008-02/2016

Chartwells Jacksonville, FL

help prep and serve food. receive order information Input it in the computer systems and pass it to my program director. Complete deliveries to companies and help set up event tables. Packager/Processor 0 4/2005 to 01/2007

COACH Jacksonville, FL

Open New Ticket information for the shipment received. unpackage the items and display them for samples of local stores. Place price tags on merchandise and create and lift boxes. CNA/Home Health Care 0 1/2003 to 03/2005

MaCherie Health Services Jacksonville, FL

Travel to different client patient's home and assist them with daily living needs. Bathe, Feed, Care for the elderly 24hours around the clock. drive around to pick up medicines and assist client with handling their personal needs. Education

High School Diploma: N/A 2 003

Andrew Jackson High School Jacksonville, FL, USA

K-12 High School Diploma

Medical Assistance; Certified CNA Certificate 2 012

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