Customer Service Sales
Resume:
PRAKASH BAHADUR PACHHAI
Block no. ***, Manama, Bahrain Ph: (973-****-**** Email: acza53@r.postjobfree.com
Summary
Seeking challenging career in Retail, Sales and Operations where my skills and experience can be best utilized to achieve the organizational goal along with growth in my professional expertise.
Professional Summary
Retail Sales Professional with extensive knowledge of the fashion and footwear industries. Energetic and outgoing with an innate drive to make sales quota.
Acting as a Store In-charge in Fashion industry undertaking all duties of a Store Manager.
Worked as a Manager in a restaurant in London for two years.
Work Experience
2016 till date Bahrain Apparel Trading WLL Manama, Bahrain
Store In-charge
To ensure the proper operation of the store with merchandizing, staff scheduling and performance management to acquire highest profit for the business.
Product management, including ordering, receiving, price changes, handling damaged products, and returns.
Carryout the administrative works required in daily operation including record keeping and reporting.
Team Development, facilitating staff learning training, and development.
To understand the customer service principles and problem solving, handling unusual circumstances
2014 to 2016 Bahrain Apparel Trading WLL Manama, Bahrain
Sales Associate
To deliver best customer service driving customer satisfaction and maximizing sales and productivity.
Oversee floor moves, preparation of merchandise displays and presentations, exercising judgement & discretion in applying merchandising concepts and guidelines.
Oversee proper pricing of merchandise & ensure all price changes are made.
Handling cash and till along with inventory, back store and all activities required in retail industry.
2012 to 2014 Chilli Hut Restaurant Northolt, London, UK
Restaurant Manager
To manage overall procedure of front house including the staff duties during opening and closing.
Ensure the service standards and health and safety regulations.
To look after the personal well-being of the staff and make the team stronger and productive.
Communicate with the Chef to make sure the kitchen operation is smooth and essentials are delivered with standard timeframe.
2011 to 2012 Zara Shop Oxford Street, London, UK
Sales Associate
Deliver best customer service and maximizing sales and productivity.
Preparation of merchandise displays and presentations and proper pricing.
Undertake other store operation requirement like inventory management, till and cash handling and daily reporting.
Core Competencies
Highly inquisitive, creative and resourceful
Excellent communication and interpersonal skills
Highly motivated and excellent team player
Superior time management and organizational skills
Academic Qualification
Diploma in Travel and Tourism from Oxford College of London
Bachelor Degree in Arts from Tribhuwan University Nepal with concentration in English
Accomplishment
Diploma in Graphics Designing
E-Office: Basics of IT & Windows, MS-Word, MS-Excel, MS-PowerPoint
Radio program presentation and production
Language Proficiency
English: Excellent in speaking, reading and writing.
Hindi: Very good in speaking, reading and writing.
Nepali: Excellent in speaking, reading and writing.
Personal Information
Reference
Mr. Rameshwor Shakya
Store Manager
Bahrain Apparel Trading WLL
acza53@r.postjobfree.com
I hereby declare that above mentioned information is true and best define my competencies.
Date of Birth
: July 16, 1989
Sex
: Male
Father’s Name
: Mr. Krishna Bdr. Pachhai
Marital Status
: Never Married
Nationality
: Nepalese
Religion
: Hindu
Permanent Address
: Shiv Mandir – 02, Nawalparasi, Nepal
Passport Number
: 07453921 (Nepalese)
Expiry Date
: 2024
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