Sophia Lightbourne

Email: acza1s@r.postjobfree.com * Phone: 786-***-****

Objective

Seeking a dynamic position with an organization where I can utilize my technical and team building skills to improve operations, increase profitability, and enhance growth. Computer Skills

- Programming Languages: Visual Basic, C, Java, UNIX shell scripting, PL/SQL

- Databases: SQL, Oracle, MS Access

- Platforms: Windows, UNIX, Linux

- Networks: HTML, CGI Script, PHP, CSS

Technical Qualifications

– 3 years supporting Multi-tier Applications (TSRM, Cerillion)

– Experience supporting Exchange, SharePoint and Active Directory

– Experience in billing system project implementation

- Proficient in Proficient in LAN, WAN, and network installation, monitor, and programming.

- Able to repair, install, upgrade, and maintain hardware.

- Web design

- Exceptional customer service skills, account management, follow up, and sales.

- Excellent written and verbal communication skills.

- Ability to communicate with technical and non-technical users.

- Ability to write engaging technical documents to assist users in software usage

- Extensive knowledge of social networks such as Facebook, Twitter, Instagram, etc

- Effective internet marketing skills

Personal Skills

- Quick learner

- Detail oriented

- Extremely organized

- Effective communication skills

- Works well under pressure

- Strong team builder

- Effective multitasker

Employment History

Novae: Atlanta, Georgia (Oct. 2015 – present)

Independent Business Owner

– Build a network marketing organization bringing in $60,000 annually in revenue

– Direct sales

Columbus Networks: Ft Lauderdale, Florida (Oct. 2012 – Oct.2015) Application Support Analyst

– Create PL/SQL scripts and apply Oracle DB data fixes

– Unix Shell Scripting (bash)

– Application (Cerillion) installation and configuration

– AIX / Linux support and maintenance

– Troubleshooting and correcting IIS issues

– Administration of JBOSS App Serve, JMS queues

– Active Directory administration

– Web Intelligence administration

– Design and implement different billing formats with Streamserve

– XML development and changes

– Sharepoint administration

– Documenting issues and corresponding fixes as they arise

– Application release patching and testing

Adnil Marine Supplies & Services: Freeport, Bahamas (Jan. 2010–Oct. 2012) Manager / Network Administrator & IT Specialist

- Install, repair, maintain, and upgrade desktop and notebook computers as well as printers.

- Facilitate on-site training sessions.

- WAN, Wireless, DSL installation.

- Resolved modem, and LAN customer support issues.

- Manage daily operations of retail store including inventory control, payroll, accounts receivables and payables.

– Supervised staff of 5+.

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Lioness Studios: Freeport, Bahamas (Dec. 2005 - Dec 2009) Owner / Audio Engineer

- Set up studio for recording, mixing and mastering sessions.

- Performed studio sessions with use of DAW’s such as Digidesign’s ProTools, Apple Logic, & Steinberg’s Cubase.

- Sound to picture 5.1 surround sound mixing and editing. Education

- Santa Monica College: Santa Monica, CA ( June 2008 - Dec 2009) Associate of Arts Degree in Computer Science

(Cum Laude)

- SAE Institute: Miami, FL (Sept. 2004 - Jun. 2005) Diploma of Audio Technology

(Full-time program requiring 900 credit hours)

- Florida International University: Miami, FL (Aug. 2001 - May 2004) Computer Engineering Major

- Saint Andrews High School: Boca Raton, FL (Aug. 1999 - Jun. 2001) High School Diploma

(Graduated Magna Cum Laude with a 3.9 GPA)

References available upon request

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