Customer Service Medical Billing

Billing and Coding Time Management

Customer and Personal Service English Language

Active Listening Computers and Electronics

Administration and Management

Jun 2014-Jan 2015

Sep 2005-Jan 2014

Oct 2016

May 2013

May 1978

BRENDA

Professional Summary

Certificate for Medical Billing and Coding with knowledge of medical terminology and HIPPA compliance. Seeking a position in my new career and willing to accept an internship to gain experience. Exceptional customer services skills will develop positive relationships with customers to ensure medical safety and business growth. 20 year background in handling cash/credit card transactions. Skills

Experience

PRIOR AUTHORIZATION REPRESENTATIVE

APAC - Las Vegas, NV

Answer Inbound/outbound calls from Doctors, nurses and patients to complete process for authorizations on medications.

Sales Associate/Kitchen Designer

Home Depot - Tucson, AZ

Answer phones, cash/credit transactions, special orders, customer service, stock, resets, schedule appointments, Department Supervisor of Special Services and Electrical Department.

Education

CERTIFICATE OF COMPLETION : MEDICAL BILLING AND CODING US Career Institute - Fort Collins, CO

GPA 93%.

Dean's List Honoree, 3 months

Member, AAPC.

CERTIFICATE OF COMPLETION : 20/20 KITCHEN DESIGN SOFTWARE HOME DEPOT 20/20 KITCHEN DESIGN TRAINING - Atlanta, GA GED : REQUIRED

Newton Community High School - Newton, IL

3319 South Nastar Drive, Tucson, AZ 85730

Ph: 520-***-****

******@*****.***

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