Experienced Operations Supervisor
Resume:
James R. Roberts
Waterloo, IA *****
****************@*****.***
Operations Supervisor
Lead Operational Efficiency, Driving Value in Aerospace, Communications Equipment, Food Production, & Industrial Manufacturing Industries
Seasoned production leader experienced in all facets of overseeing facilities. Great at coaching and mentoring staff to reach clearly defined objectives. Honest, hardworking and dedicated to delivering exceptional service within organization and to customers. Knowledgeable in human resource competencies and specifically working with unionized workers. Passionate about giving back to community.
Areas of Expertise
- Conflict Resolution
- Payroll Processing
- Project Management
- Scanners, Circuit Design
- Quality Control
- Supply Chain Management
- Equipment Repair
- User Interface (UI) Design
- Digital Signal Processing (DSP)
- Budgeting, Purchasing & Inventory
Management
Professional Experience
ROCKWELL COLLINS, INC., Cedar Rapids, IA 2011 – 2016
Facilitator
Supervised operations in communications equipment repair facility. Managed 50 union employees. Oversaw day to day repair operations, supply chain coordination, shipping / receiving, quality assurance, equipment maintenance, and safety monitoring. Set work schedules, assignments and production sequences.
Supervised bargaining unit (union) workers, adhering to mandated policies and procedures and resolving worker problems and complaints.
Enforced safety and health rules, observing work of operators.
Managed budgets and reviewed production costs, lowering facility expenses.
Modified production and inventory, maintaining profitability.
Directed manufacturing operations including product, planning, quality assurance, maintenance, purchasing, safety, shipping / receiving, setting and achieving defined goals and deadlines.
Developed downtime reduction strategies, coordinating with other departments.
ROCKWELL COLLINS, INC., Cedar Rapids, IA 2006 – 2011
Test Technician
Used manual and automated test equipment and computer programs to troubleshoot communication equipment.
Compiled test data to process and verify quality and accuracy.
Created work orders to facilitate repair and inspection of units under test.
Determined conclusions from final test data and recommended units for corrective action and/or final disposition for customer approval.
Generated reports for management review and approval. Provided feedback to support teams as necessary.
WATERLOO TENT & TARP CO., Waterloo, IA 2000 – 2004
Supervisor
Supervised production in finishing, shipping and receiving departments. Supervised 10 employees. Enforced safety and health rules. Observed work of operators. Managed budgets and reviewed production costs.
Modified production and inventory, maintaining profitability.
Addressed workplace conflicts head-on, resolving all issues and empathizing with staff.
Set goals and deadlines.
Led manufacturing operations, managing departmental objectives and logistics while creating positive work environment.
WELYN ENTERPRISES, Waterloo, IA 2000
Plant Manager
Managed industrial coating plant and supervised all aspects of operations and maintenance. Implemented federal and state OSHA standards. Supervised distribution activities such as product packing and determining shipping methods. Managed staff schedules and work assignments.
Engaged in staff interviewing, hiring, training, evaluation, and discipline and conducted staff performance evaluations, ensuring best fit for each position for continued success.
Collaborated with all departmental leaders, establishing and implementing policies, goals and procedures.
KIES ELECTRICAL SUPPLY COMPANY, Waterloo, IA
Warehouse Supply & Sales Clerk
BEEF PRODUCTS INCORPORATED, Waterloo, IA
Production Superintendent
ROBERTS BAKERY, La Porte City, IA
Owner Operator
Military Service
IOWA NATIONAL GUARD, Waterloo, IA
Infantry Officer
UNITED STATES ARMY, Fort Ritchie, MD
Sergeant, Military Policeman
Education
Bachelor of Arts (BA), Business Administration / Management, Cum Laude, Mount Mercy University, Cedar Rapids, IA, 2016
Associate of Science (BS) Electrical Engineering Technologies / Technicians, Hawkeye Community College, Waterloo, IA
Community Involvement
Horizons and Pathways Substance Abuse Treatment Facilities, Waterloo, IA
Volunteer 2003- Present
American Cancer Society Relay For Life of Black Hawk County, Waterloo, IA
Volunteer 2011- Present
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