AYESHA REHMAN
Spring, TX.****3
*************@*****.***
OBJECTIVE
To obtain a position within an environment that will brace my costumer service administrative skills as well as my sales experience and provide an opportunity for long-term committed growth.
Education and Training
Everest Institute
Skills
Costumer Service Book keeping Call center
Data entry Filings Answer Incoming and outgoing calls.
Bank Reconciliation 40+ WPM Claims Process
Records Management Returns Insurance verification
Scheduling Front Office Administration
Sales experience for 12 years.
Microsoft Office
Experience:
Alorica INC. Jan 2017Currently Employed
Call Center agent
Customer service, assist customer in billing, troubleshooting the Television boxes or Remote, explain the rewards system at Costco, manage discipline and fun environment, always help other team members, scheduling appointments based on consumer’s need, worked for a project with Costco Citibank now project is suudenlink cable services.
A&V Communications LLC. May2014-Jan2016
Kiosk Retail Manager
Customer Service, Receive Payments, Perform Returns, In charge of store inventory, prepare documents on word, Create events for promoting the business, business to business partnerships, Make sure store is disciplined and organized, Assist customers in choosing the perfect gift on different occasions, Train new employees for everything, Work as a team player, Always be ready to be a backup for any position.
S.I. Trading Inc. Oct 2008 –June 2013
Sales Representative Houston, TX
Customer service, Answer Phones Calls, Receive Orders, make invoices and Receive Payments, Weekly store visits with customers, QuickBooks, Take the feed backs from each individual customer and come to their satisfaction, Manage the ware house, take in charge if CEO is not available for work.
Prime Care Internist August 2009-May 2011
Medical Assistant
Data Entry, Bank reconciliation, Book Keeping, Take Vitals for the patients, Update medical records for the doctor, Call the pharmacy for patient’s medicines pick up, administer injections to patients if needed, answer incoming and outgoing calls, Billing and coding, verify insurance, Patient care, Vitals for the patients, answer incoming and outgoing calls, take notes, Scan documents, Medical records, send weekly patients billing history to the billing department.
Strategic employer services LLC at Saudi Arabian Airlines Dec 2006-Dec 2007
Procurement Administrator Assistant Houston, TX
Process daily reports, Contact costumers for quotes, Update Data System, Trouble shoot, expedite overdue report, Assist Regional Manager in sales, customer relations etc., Process repair quotes, Troubles shoot, Process forms for payments to Costumers, approve bills for accounts payable, Data entry through access and excel, Export Documents
References available on request.