Customer Service Inventory
Resume:
Ronald M. Lavarias
Mesa, Az. 85202
Cell 602-***-****
***********@*****.***
Objective
Seek a Materials/Inventory Management position that will utilize my knowledge and experience while providing an environment with the opportunity to take on new challenges to further enhance my personal growth.
Summary of Qualifications
10+ years of work experience in the field of Materials/Inventory Management, combined with knowledge gained by frequently attending work related classes/courses.
Proven history of providing superior Customer Service. High commitment to accuracy and diligently detail oriented. Constantly seeking to improve in all areas of work.
Displayed leadership skills, managing large and extremely diversified workgroups, highlighting effective verbal and written communication skills, and the necessary abilities in multi-tasking and analytical problem solving.
Demonstrated success in efficiently managing departmental budget under all varying business conditions.
Proficient in the use of company ERPs (SAP, ASK. MAS, Visibility) and MS Office Programs. Certified Forklift Operator and extensive usage of most material handling tools utilized in warehousing environments.
Experience
04/2014-Current Inventory Specialist, Express Scripts Inc. Tempe, AZ.
Replenish meds to Pharmacy for dispensing of customer prescriptions.
03/2013-12/2013 Material Handler, Freescale Semiconductor, Chandler, AZ.
Maintained Stockroom containing an inventory of spare parts for semiconductor manufacturing equipment and general consumable items required for operating the business. Performed all functions necessary for maintaining inventory accuracy and routine up keeping of the stockroom to ensure a clean and safe work environment. These day to day functions included, but were not limited to, receiving and stocking of incoming materials, issuing items ordered from stock following strict protocols for parts going to the Fab minimizing the chances for particle contamination entering a clean room environment. System generated Cycle counts performed in accordance to established program. Responsible for generating in Excel format, weekly Consignment and Open P.O. reports, sending via e-mail to designated Vendors, which provides pertinent supplier/customer logistical data.
2003-2009 Materials Coordinator, Entegris Inc. Portland, OR.
Supported key customers in the USA Northwest region by performing the day-to-day functions of providing prompt customer service, shipping, receiving and warehousing. Provided superior Customer Service/Order Fulfillment role ensuring accurate and on time deliveries. Warehoused optimum inventory levels by continuously analyzing Customers’ usage and forecasts which allowed the ability to always provide 100% order fulfillment. Cycle counts conducted to ensure inventory integrity.
2000-2003 Inventory/Traffic Coordinator, Asyst Technologies Inc. Newberg, OR.
Managed all inventory for the “Wafer Management and Reticle Handling Systems” product line, at outsourcing company’s facility. In addition to Finished Goods Inventory, stocked all the components and issued (sold to) partner according to build requirements. Received Finished Goods upon completion and in accordance with the Daily Customer Shipment Backlog, the product was either prepared for direct shipment to customers or stored either on site or transferred to an off-site warehouse waiting required ship date. Prepared all necessary documents required for shipments (domestic and international). Scheduled pick ups with freight forwarders over telephone or booked online. Ensured daily shipments properly invoiced. Conducted periodic Physical Inventories and established a Cycle Count process as well as standard warehousing procedures to maintain Inventory Integrity.
1999-2000SparesPlanner/Analyst,AsystTechnologiesInc.Fremont,CA. Established and maintained new warehouses consisting of Spares Inventory to satisfy new requirements recognized by Customer Satisfaction Department. Analyzed historical data and product trends for inventory stocking levels. Created multiple strategic stocking locations worldwide ensuring maximum effectiveness in logistical support for Customers. Changed and improved the RMA Process by directly fulfilling RMA Replacements under in-warranty status. Provided dedicated support for logistical needs to all Field Service Engineer requirements worldwide.
1993-1999 Stockroom and Material Flow (Senior Supervisor), Asyst Technologies Inc. Fremont, CA.
Managed all Stockroom/Warehousing functions and its supporting personnel.
**Personal Accomplishments**
Eliminated the overlapping functionality between Shop Floor Control and product line dedicated Stockroom Clerks into a newly created job title that combined their roles into one (Material Flow Specialist).
Directed the transition of warehouse set-up/transfer and inventory integration for all newly acquired businesses. Provided guidance and work related training to Materials personnel.
QIP Team Leader responsible for developing and implementing a Visual /Kan Ban System for the most efficient flow of materials to manufacturing while maintaining inventory integrity. Also assigned as a team member to company’s first organized interdepartmental QIP Team tasked to tackle Production’s biggest issue of identifying the reasons and to eliminate hundreds of identified material shortages.
Co-wrote the detailed procedures and implemented the company wide daily Cycle Count Process. Approval of C/C process by company’s auditing firm also authorized exemption from Year-End Physical Inventories.
As a Safety Team Member, played a major role in creating and maintaining a safe working environment, limiting accidents and personnel injuries as a Safety Team Member.
Maintained a quarterly Inventory accuracy goal of 98% or better driven by an MBO incentive graded via the results from the Daily Cycle Count Process. Sustaining this goal along with conducting Cycle Count as per the documented process were criteria that entitled company’s exemption from having to conduct a very costly Year-End PI.
Designated as the Department Representative during Certification of ISO9001and prior to was certified an ISO9001employee internal auditor benefiting greatly by experiencing these audits and preparing the company prior to certification process. Wrote the detailed Working Instructions/Procedures for Warehousing, Shipping, Receiving, MRB and Shop Floor Control as per ISO requirements.
Designated “Power User” for IC, and PC modules within a newly implemented ERP.
1989-1993 Inventory Specialist, Atari Corp. Sunnyvale, CA.
Responsible for all inventory transactions. Investigated discrepancies and reconciled any variances found in the weekly cycle counts and quarterly physical inventories. Prepared daily cash receipt and Disbursement reports. Generated monthly Stock Status and Sales Forecast reports. Responsible for disbursement of hand-typed checks for freight charges, duty charges and building lease payments
Education/Training
Workshops in Material/Inventory Mgmt (CPIM), JIT, Kan Ban, APICS and Supv/Mgmt Skills
Hazardous Material (49 CFR) Certified
Computer Training (MS Excel, Access, Powerpoint)
Forklift Certified
Other
Honorable discharge: United States Navy Veteran
Contact this candidate