Liyao Fan

Chicago, IL / acz9po@r.postjobfree.com / 312-***-****

EDUCATION

Illinois Institute of Technology, School of Applied Technology – May 2017

- Master Degree, Industrial Technology and Operation Dalian University of Technology, School of Pharmaceutical Science and Technology – July 2014

- Bachelor Degree, Pharmaceutical Industry

SKILLS

Tools: Word, Excel (Solver), PowerPoint, Microsoft project, Minitab, Spoken Language: Conversational English, Chinese (Mandarin) PROJECTS

Improvement Plan of Order to Delivery Process: November 2016

- Draw Valuable Map and As-Is Map to estimate process; Then, Draw To-Do Map

- Used Julan’s Qulity Control Theory to reduce non-value processes; and then reduced cost Red Line Service Assessment: July 2016

- Used Excel to analyze the waiting time up to 800 passengers per 5 mins on Belmont Station

- Suggested companies moving Monday morning meeting to other day to avoid traffic jams. EXPERIENCE

Server: February 2017 to Current

Mad Love, Chicago, IL, U.S.

- Serving a satisfied experience

- Communication between kitchen and customers

Poster Designer & Social Media Manager: September 2016 to January 2017 Nola Gastropub, Chicago, IL

- Used Hootsuite to manage Social Media accounts and scheduling Posts

- Made elegant Event-posters and Menu by Photoshop, PowerPoint Orders and Demand Assistant: July 2014 to June 2015 Global Street, Zhangjiagang, China

- Kept touching with customers from the beginning of orders to the end

- Printed order lists and Express singles and sent out the orders to inventory department

- Quickly reacted to withdraw-orders to avoid shipping cost; Reported returned goods. Supply Chain Assistant: April 2012 to March 2013

Mint Gastropub, Dalian, China

- Inventory Control: Built models on Excel and update materials data.

- Forecast demands and bought materials

President, Membership Officer: July 2016 to Now

Collegiate Entrepreneurs Organization, Chicago, IL

- Managed membership and sent notification to list with 2000+people by MailChimp

- Creating budget documents on Excel

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