Business Anlayst

Education

University of Northern Iowa, Cedar Falls, Iowa

Bachelor of Science in Management Information Systems (MIS), May 2017

§1+ years of data analytics and visualization in a class setting

§Enrolled in “Big Data and Business Analytics” class

oPredictive Analytics with Linear/Non-Linear/Multiple Regression, Decision Trees, Neural Networks

Technical Knowledge & Experience

Programming Languages: HTML, PHP, Java, Python, Visual Basic, SQL, MySQL, NoSQL, R

Operating Systems: Windows XP-10, OSX 10.8-10.12, iOS, Android

Software Suites: Intermediate in MS Office Suite 2007-2016, Intermediate in Tableau (1+ years)

Methodologies: Familiar with Systems Development Life Cycle (SDLC), Waterfall, Agile, Scrum

Experience

University of Northern Iowa, Cedar Falls, IA

CBA Technician May 2015-May 2017

Install, configure, troubleshoot, and support software, hardware, and classroom audio/video equipment

Train and assist end-users in using various programs and systems utilizing verbal and written communication

Manage supplies and equipment for on-going use by the faculty, staff, and students

Assist in researching technology solutions for continuous process improvement

Wellmark Blue Cross Blue Shield, Des Moines, IA

Security Administrator I - Internship June 2014-August 2014

Receive and process requests for security access for various aspects of the Wellmark databases

Analyze and interpret incoming requests for validation

Distribute security letters upon access approval and information congruency

Tasked with several database management projects using web based Oracle tools including OIM and OIA

Projects consisted of analyzing, interpreting, and implementing corrective measures for various data sets

Communicated and collaborated between team members throughout all processes including formal email, telephone, and interpersonal interaction

University of Northern Iowa, Cedar Falls, IA

SCC Technician December 2013-December 2014

Monitored call-tracking software for incoming support requests and triaged support tickets

Created and updated documentation, both internal and external

600Monkeys, West Des Moines, IA

Computer Repair Technician August 2012-August 2013

Analyzed, diagnosed, and troubleshot software/hardware problems on desktop, laptop computers, and printers

Possess technical knowledge and the ability to clearly and thoroughly discuss corrective action with clients

Fully repaired and rebuilt desktops and laptops using a set checklist provided by the Master Technician

Other Notable Activities

Kappa Sigma Fraternity

Grand Treasurer 2014-2015, 2015-2016

Managed all financial accounts of the Mu-Upsilon chapter

Oversaw the collection and distribution of chapter funds for philanthropic and community service events

Boy Scouts of America

Eagle Scout Award January 31st 2012

Eagle Scout Project: Planned, organized, and held a blood drive at Dowling Catholic High School

Contact this candidate