Ammy M. Mallardi ** Cooper Avenue

Cherry Hill, NJ 08002

© 609-***-****

acz9kd@r.postjobfree.com

Profile

Dedicated, customer-focused administrative professional offering significant experience in self-directed positions requiring effective support, secretarial, and administrative abilities. Proven interpersonal, communications and multi-tasking skills. Adaptable team player recognized for willingness to learn.

Qualifications Summary

Demonstrated expertise in processing FHA and conventional mortgages, including obtaining documentation, interfacing with underwriters, appraisal companies and assisted with closing procedures.

Processed third party verifications of employment, deposits, ordered credit supplements for disputes including judgments and bankruptcies.

Updated mortgagee clauses on homeowner’s insurance policies, ordered flood certification, processed internal and external payoffs for old mortgages and lines of credit.

Yellow Belt

Provided executive secretarial support to company President by managing executive calendar, travel arrangements, external and internal staff meetings, mail processing, correspondence, and client interface.

Performed other functions such as Accounts Payable and Accounts Receivable processing, interfaced with the Payroll department, completed Workman’s compensation, disability, unemployment claims.

Ten-plus years of medical office administration and management experience including ICD9 coding and pre-certifications.

Professional Experience

Mortgage Experience

PHH Mortgage Mt. Laurel, NJ 10/2011 – 5/2016

Process mortgages for conventional loans. Increased production of closed loans and daily phone calls. Average 25-30 closings a month. Processing loan for Morgan Stanley Private Bank.

Mortgage Solutions Medford, NJ 01/2011 – 10/2011

Increased accuracy of loan modifications to different mortgage companies by obtaining documents needed to be submitted on a timely fashion.

Bank of America Wilmington, DE 06/2010 – 01/2011

Improved processing by implementing usage of documentation checklist requirements, including wage calculator, appraisal checklist, which eliminated fraud and identified risky loans. Interfaced with underwriters, appraisal companies and assisted coworkers with closing procedures. Improved customer service by matching customer needs with the appropriate programs/services.

Best Interest Rate Mortgage Company Westmont, NJ 11/2009 – 04/2010 and 05/2007 – 08/2008

Sold and modified loan modifications to mortgage companies. Sold mortgages for FHA, conventional and World Savings for prime and subprime borrowers. Averaged between 2-4 closings per month.

Technicial Skills

Highly proficient with Microsoft Office, Outlook, Edge, Calyx, Status Smart and various internet browsers.

Medical Office Administration and Management

Cooper Medical Center Gloucester City, NJ 08/2000 – 02/2003

Lourdes Medical Associates Camden, NJ 09/1999 – 11/2000

Legal Medical Temp Services Voorhees, NJ 02/1993 – 09/1999

West Jersey Healthcare Marlton, NJ 04/1986 – 06/1987

J & A Incognito and Company Atco, NJ 06/1981 – 06/1987

Executive secretarial support to company President by managing executive calendar, travel arrangements, external and internal staff meetings, mail processing, correspondence, and client interface.

Accounts Payable and Accounts Receivable processing, interfaced with the Payroll department, completed Workman’s compensation, disability, unemployment claims.

Contact this candidate