Manager Operations

Forrest Hume

***** ***** *** **, ****, WA ***** * 253-***-**** * *******.****@*******.***

System Administrator

Accomplished System Administrator/Operations Manager with over 29 years’ experience in designing, configuring, administrating, coding, testing and supporting new system platforms and all the needed packages for standalone and clustered environments, to be deployed on both bare-metal or virtual managed machines supporting various operation systems. Proficient in managing system error collection at the firmware level as well as a background supporting various relational and object oriented databases. Proven ability to develop and troubleshoot complex and critical systems. Offers attention to detail and excellent problem solving skills to resolve issues with little to no downtime. Seeking a long-term career that utilizes my knowledge and capability in system administration while continuing to stay current with new technologies.

Technical skills include:

AIX/UNIX/LINUX/RHEL/Windows

DNS/ DHCP/ Active Directory

VMware/Hyper-V/Xen

Data Security, Backup & Recovery

Openstack/Cloudera

Razor provisioning / Puppet Manifest

Performed Industry Standard Benchmarks

Performance Tuning & Capacity Monitoring

Python/Perl/Powershell

Unix/Bash Shell Scripting

Big Data/Hadoop Cluster

Version Control Git/svn

Dell Remote Access Controller (iDRAC)

Intel ® Data Center Manager (DCM)

Intelligent Platform Management Interface (OpenIPMI, ipmitool)

Apache Web Server

Network Storage (NAS/SAN/Cinder Block/NFS/RAID)

SQL Forms and Reports Development

Professional Experience

Intel – Hillsboro, OR 2016

Operations Manager, Aug 2016 – April 2017

Operations Manager Supporting all operations of the EEPE lab (Energy Efficiency Pathfinding and Execution) for the DEG (Digital Enterprise Group - Intelpedia) at the Intel Corporation Jones Farm Campus. Responsible for 3 employees working for two different Labs at JF5, supporting 20+ engineers on the latest Intel servers.

Key Tasks:

Responsible for administration and validation of 110+ of Intel’s latest high end servers, including platforms: Romley, Grantley, and the soon to be released Purley supporting a team of 20+ engineers and working with the latest processors including: Intel® Xeon Phi™ Product Family x200 ( max 72 cores - 272 CPUs); Intel® Xeon® CPU E7 processors supporting 10 cores per socket; and Intel® Xeon® Processor E5-4650 v3. Focus on benchmarks requiring the Intel® Hyper-Threading Technology and Intel® Virtualization Technology (VT-x) features

Installed, deployed and configured OS: Ubuntu 12.04 – 16.10; Redhat 6.3 – 7.2; CentOS 6.4 – 7.3; Fedora 20- 25; SUSE Linux Enterprise 10 – 12; VMWare vSPhere Enterprise 5.0 – 5.5; Xen 4.1; Oracle VM VirtualBox 4.3; Windows Hyper-V server 2016, Windows Server 2008 – 2012, Windows 7 Enterprise; IBM AIX3.2 - AIX5.3 versions

Routine installation of multiple Openstack (Cloud Based) environments. Openstack supported versions include: Havana, Juno, Kilo, Liberty, Mitaka and DevStack

Responsible for three domain controller environments: External, Internal Demo and Internal Development involving the addition and deactivation of approved users for limited or temporary access to multiple domains

Installed, configured and managed industry standard benchmarks including:

oSPEC Power, SPEC Cloud, SPEC Virt and SPEC CPU2006

oOnline Transaction Processing (OLTP) database benchmark – sysbench

Successfully moved entire lab from Dupont, WA campus to Jones Farm Hillsboro, OR campus. Downtime of lab was three days

Responsible for managing all TCP/IP network traffic optimizing all network connectivity by establishing Corp and Private IPs including: 1Gb, 10Gb + 40Gb

Recovered data in instances of hardware or software failure

Responsible for applying latest firmware and customize kernel 2.6 – 3.10 boot parameters (Grub) as well as understand all package versions installed on each server at all times (yum list/apt list/dpkg)

Cloned OS boot drives for multiple complex systems from VMs to bare metal to have available in a ready state on demand

Received support requests from Intel software engineers and system architects to setup and configure their needed environments and create How To Guides for team members to expedite future requests.

Responsible for creating and validating Best Known Methods (BKM) documentation for Intel Corporation

Performed periodical backups of share journal files on both Linux and Windows storage areas for ability to restore or clone into private managed networks control by both our Lab and the engineers we supported.

Experienced with creating RAID setup up on high performance SSD drives as well as sharing network storage throughout the Lab private networks using: NFS, various SAN, and FreeNAS to share between Windows and Linux environments

Skilled in troubleshooting problems with audit tools I generated

Scriptwriting for backup, database cleanup, improvement in database processes, measuring and monitoring database metrics, reporting problems and automating processes

Intel – DuPont, WA 2012 –2016

Engineering Lab Administrator, Sep 2012 – July 2016

Responsible for installation, configuration and validation of Intel datacenter prototype servers using multiple operating systems which include Red Hat, CentOS, SLES, Ubuntu and Windows. Performed stress/workload testing on servers, use back end agents to capture statistics and perform data analysis to calculate impact of stress on servers then establish policies to increase efficiency. Supported PTAS Demo equipment which needed to remain operational at all times. Prototype validation and solution experiments for the Power Thermal and Aware Scheduling project (PTAS).

Key Tasks:

Successfully moved entire lab from DP1 (Building #1) to DP3 (Building #3) with minimal downtime

Managed PTAS project which involved data center facilities management decisions based on telemetry characteristics: Airflow, Power, Thermal and Compute Load (CUPS)

Responsible for updating BIOS, BMC and FRUSDR Firmware on all new Intel servers and installation of OS and software developed packages and perform analysis and full validation on servers by utilizing the developed demo packages to showcase all features of all new servers and the prototype demo’s

Kept live demo’s ready 24 hours 7 days a week for full remote access into the lab

PTAS Demo utilizes PostgreSQL 9.1 for analytics engine collection of data (linux tool: ipmitool or OpenIPMI library calls)

Skilled with pgAdmin 3 for optimal users interface to query and update databases

Openstack - utilize mysql 5.5 for backend services and keystones

Implementation of Bare-metal provisioning with Razor which utilizes Puppet in lab test environment so as to not affect production environments

Deployed Graphite software package which receives dynamic collection of metrics over the network, that utilizes a RRD (round-robin-database) strategy as well as the ability for real time charting

Versed in PHP, XML and web bases services, have modified and automated demos using: python, java and json code for the ITM (Intelligent Thermal Management) Energy package Web-based Demo

Proficient with industry standard benchmarks: Sysbench, CPU2006, Prime95 and SPECPower that I automated scripts as well as data collection tools to generate the needed final reports for the team

Created multiple Videos showcasing the PTAS demo’s using Camtasia Studio 8.6

Installed and supported 6sigma (a CAD modeling services package) for data center support

Interfaced with and setup VMs to support external customers for Lab like Accenture and iTRACs

Wrote code/scripts allowing automation of testing to monitor power consumption and thermal impact on the data center servers under different scenarios

Experienced in writing SQL, creating queries, generating reports, creating clustered indexes, stored procedures, and improved optimization

Responsible for server management via migration of workloads between multiple servers to optimize performance and minimize power consumption for the data center

Manually calculated equations and cross checked them against the computed values stored in the data repository to verify accuracy

Applied patches and upgrades to firmware and software

Generated documentation for installation of prototype software and test procedures

MorphoTrak – Federal Way, WA 1987 –2012

Senior Systems Administrator & Data Analyst

Consistent advancement of position within company starting in 1987 as a Test Engineer processing fingerprint cards and ultimately advancing to Senior Systems Administrator & Data Analyst responsible for managing databases and all customer system data migrations.

Key Tasks:

Worked on Unix on IBM pSeries, xSeries, RS/6000 models and Power eServers supporting AIX and Linux. Responsible for data migrating from diverse sources into industry standard platforms. Extracted, transformed and data loaded over 25 million records

Managed setup, installation, and configuration of testbed to include reloading hardware and software, partitioning of storage resources and installing proprietary software along with AIX

Performed Highly Sensitive Data Migrations for 12+ existing Law Enforcement customers to satisfy their upgrades. Migrations included anywhere between 300K-10M records per customer

Generate specific audits on every data element searching for errors and reporting any anomalies

Write scripts to automate previously manual processes in order to accomplish tasks quickly and seamlessly

Converted the electronic records of competitors’ customers to the MorphoTrak software system

Developed python tools to modify extracted fingerprint files for post-processing and cleanup efforts

Worked closely with both developers and testers to foster collaborative testing and development approach.

Successfully recovered lost data on customer’s site without backups available

Optimized operating system, database, network, and storage capacities to enhance all data migration efforts

Modified python code for customer to properly submit criminal fingerprint records to the FBI IAFIS. Project was concerning National Security

Successfully completed a digital storage replacement program for all customers. Project included migration of all customers’ image data from Sony WORM Optical Disks to magnetic disks. Individual customer databases ranged from 300K to 5 million records

Included complete offsite DLT tape library backup and onsite replacement of each customer’s image subsystem to reside on RAID storage. 12 police departments benefited from this upgrade and full system availability improved from 96% to 99% uptime

Extensive work on Database Backups, Restores, and Disaster Recovery procedures

Education

ITT Peterson School of Business Sep 1984 – Sep 1986

Associate in Applied Science Degree in Business Application and Information Systems

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