Project Manager Microsoft Office
Resume:
*************@*****.***
SUMMARY
Over 10 years of Technical Support experience.
Experience performing Windows XP to Windows 7 Migrations.
Conducted deployments of Laptops and Desktops.
Provided support to over 50 end users
Supervised other technicians, this included managing paperwork and reporting to a Project Manager.
SKILLS
Windows XP/7, Deployment, Data Recovery, Backups, Training, Troubleshooting, Repair, Software updates, Hardware updates, Migrations, Supervise, System Support, Laptops, Desktops, Computer networks, Windows 98, MS Office 2003/2007, Quick Books 2005-2010, A+ Computer Repair
EDUCATION
Received High School Diploma, Redondo Union High School, Redondo Beach, CA (Graduated)
Certification COMTIA A+ Technician Certification Passed 12/11/99 (Active)
Certificate of Proficiency in Microsoft Office, Southern California Regional Occupational Center, Torrance, CA (Active)
EXPERIENCE
Employer: Rothschild Enterprises (FTE, Personal Taxable Business)
Redondo Beach, CA
4/2005 – Present Computer Troubleshooting and Repair
Computer Training
Replace hardware and software
Data recovery and back ups
PC Deployment
Windows XP to Windows 7 migration
Provides support to a variety of clients including Dr. Desktop and South Bay Electric Company
Environment: Windows XP/7, Deployment, Data Recovery, Backups, Training, Troubleshooting, Repair, Hardware, Software, and Migrations
Employer: Smart Source Technical Staffing Solutions / Client: Allstate (Contractor)
Torrance, CA
1/2014 - 3/2014 (Concurrent with Rothschild Enterprises)
Lead Technician
Windows XP to Windows 7 Migration
Deployment of Laptops and Desktops
Support 50 end users
Supervise Technicians, manage paperwork and report to Project Manager
Provide system support and resolve any issues
Wipe out All Laptops and Desktops
Environment: Windows XP/7, Deployment, Supervise, System Support, Troubleshooting, Laptops, Desktops
Employer: Rothschild Enterprises / Client: Compumatics Computer Training (Contractor)
Beverly Hills, CA
7/2005 - 7/2010
Computer Training Instructor
Conducted instructional lessons on Windows 98, 2000, and Windows Vista.
Microsoft Office 2003 and 2007, Quick Books 2005-2010 and A+ Computer Repair.
Environment: Training, Windows 98/2007, MS Office 2003/2007, Quick Books 2005-2010, A+ Computer Repair
Employer: CCH Inc. Seasonal Employer Torrance Ca.
10/2002 - 3/2003
10/2003 - 3/2004
10/2004 - 2/2005
System Support Technician
Conducted quality control testing on client software in a variety of software environments and hardware configuration.
Provided technical Phone support for clients installing software and setting up networks and network printers.
Environment: Technical Support, Windows 98/2007, MS Office 2003/2007, Pro system FX, Dos, Citrix Meta frame. and Internet Explorer.
Contact this candidate