Customer Service Data Entry

Janet White

541-***-**** *************@*****.***

Highlights of Qualifications

Flexible and dependable employee

Eager to take on additional task when needed

** ***** ********* ********* ******** service

Work well both independently and within a team sett

Communication and Customer Service

Comfortable deescalating challenging situations

Excellent customer service, verbal, written and electronically

Perform very detailed listening skills

23 years working with diverse populations

Office / Clerical

Data Entry

Filing

Electronic Scheduling

Accounts receivable

Billing and Invoicing

Office equipment such as computers, fax, copier, multi phone system

Quantum Staffing

Temp Work

Check new foreign students application for correct information needed for approval

Reservation Specialist

Royal Caribbean Cruise Line May 2006 - October 2016

Worked with travel agent and direct guest, providing information, collecting payments, assisting with web site

Lobby Assistant

Worksource Lane

Nov 2005 – May 2006

Greet guest, assist customer with developing resumes, show different programs on computer, answer phones.

Office Specialist

Bill Morrison Co.

September 1990 - July 2004

Provide excellent customer service, billing and account receivable, answering phone, inventory and ordering supplies, routing mail and filing

Education

Wenatchee High School Wenatchee, WA

Certificate NCRC Silver

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