Quality Assurance Manager/Lead
Resume:
Kimberly Hines
**************@*****.***
Quality Assurance Manager
Hands-On results oriented QA Manager with solid CS technical background and 18 years experience
Have built and managed highly effective QA teams with local and off-shore resources
Experience with SaaS and client/server installed products, in large and small startup environments
Extensive testing experience on .Net web applications with ASP front-end and C#/SQL Server back-end
Experience testing and managing in Agile and traditional Waterfall development environments
Experience doing black box testing, white box testing, unit testing, functional testing, integration testing, regression testing, acceptance testing and performance testing
Fast learner, team focused, able to work collaboratively with development teams to ensure the best product for customers
Excellent communication and mentoring skills
Technical Skills:
Test Automation: TestComplete, Visual Studio Test Manager, Selenium WebDriver, Python
Agile Project Management: Target Process, Jira, SpiraTest
Test/Development Tools: Microsoft Track, Visual Studio Team Foundation Server, Visual SourceSafe, VPN and Remote Desktop
Database: SQL Server, MS Access, SQL Server Reporting Services, MS CRM Data Migration Manager
Programming: VBScript, JavaScript, HTML, XML, Groovy, Python
Windows App: MS Office, MS Visio, MS Project, MS Sharepoint
OS/Web: Mac, Windows, Internet Explorer, Firefox, Chrome, Safari
Mobile devices: iPad, iPad Mini, iPhone, Kindle Fire tablet, Kindle Fire phone, Android tablets and Android phones
Education:
The University of Texas at Austin
Bachelor of Science, Computer Science: August 1998
Employment Experience:
Quality Assurance/Product Manager Sept. 2015 – March 2017
Unilectric – Round Rock, Texas
Designed and defined product requirements for home automation and power management application
Tested iOS application that controlled smart power strips and outlets
Tested iOS application, middleware, and database that received data from twelve sensors in a sensor tower, such as temperature, humidity, carbon monoxide, etc.
Presented several in person demos to potential investors
Created SmartApps and Device Handlers for proprietary Internet Of Things devices on Samsung SmartThings platform
QA Manager June 2011 – Sept. 2015
RW3, Inc – Austin, Texas
Active player in product design meetings
Hired and managed the testing team for installed, web and mobile products
Developed the company testing process and procedures
Worked with project managers on testing priorities and resources
Participated in poker planning meetings to give estimates and qa/user perspective
Quality Assurance Specialist Jan. 2011 – May 2011
Kforce Government Solutions – Veterans Affairs Financial Services Center, Austin, Texas
Scope testing time for assigned projects
Write and execute extensive master and iteration test plans/documentation for assigned projects
Follow government compliance regulations for implementations
Had moderate level security clearance
Quality Assurance Analyst/DB/Reports Developer Sept. 2009 – Jan. 2011
Single Stop Technologies, New York, New York
Managed & oversaw all stages/aspects of the QA process (SDLC)
Designed/Developed QA proceduces
Created Test strategies
Created custom reports with SQL Server Reporting Services for clients funding and referral services
Provided level 2 technical support
Designed Microsoft CRM customizations to support new client needs
Quality Assurance Manager/DBA March 2002 – August 2009
Nets to Ladders, Austin, Texas
Managed all testing efforts throughout Software Development Life Cycle from requirements definition to release and support in production
Built and managed both in-house and offshore QA team
Developed test procedures/policies for unit testing, functional testing, integration testing, regression testing, acceptance testing and performance testing
Developed QA project plans including testing estimates, resource allocation, and deliverables
Created custom bug tracking template in Microsoft Team Foundation Server (TFS)
Used TFS work items and queries for managing bugs, change orders and enhancement requests
Analyzed open bugs for release readiness
Responsible for production and practice environments at hosting site
Interacted daily with customers setting expectations for delivery of product releases and bug fixes
Investigated and coordinated bug fixes with customer and development team
Performed system level testing on staging environment to ensure products fully integrated before release to production
Used TestComplete for GUI test automation and performance testing
Wrote and compiled release notes of known issues to deliver to customers
Experience troubleshooting .NET applications with C# and SQL Server back-end
Developed and maintained SQL Server database of 67 tables and 96 stored procs for back-end of core business web application
Used Microsoft Visual Studio for database modeling
Developed nightly data feeds from production database to customer’s ftp site using SQL jobs of stored procedures, scheduled tasks, and ftp scripts
Created custom reports with SQL Server Reporting Services
Wrote VBScript and JavaScript programs to import security and fund data from Reuters and Comtex
Quality Assurance Lead 1999 –2002
Cofiniti Inc., Austin, Texas
Quality Assurance Engineer 1997 – 1999
Reliant Data Systems, Austin, Texas
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