Jeffrey Scott Smith
**** ****** **** ***** *** **0
Auburn Hills, MI 48326
Email: ***********@*****.***
OBJECTIVE: DESKTOP TECHNICIAN
WORK EXPERIENCE:
Crossmark
**** ****** *rive
Plano, TX 75024
Dates Employed: 06/1998-present
Salary: 24,000
Hours per Week: 40
Field Technician
Compiling information, specifications and flow charts of Inventory and
equipment on sites. Prepare scale drawing of floor plans, computer and
equipment arrangements. Reviewing software product information to be
used. reviewing the implementation of hardware and software and the
specifications. Setting up IT deployments at various sites. Setting up
hardware configuration, system controls, system technology operations
procedures and software design. Web page maintenance on companies
home web page. Assisting employees with IT implementation at desks,
maintenance of employees systems and software, and helping employees
with various web page troubles. Recording Employees time on computers,
conducting data call set ups and conducting meetings on IT issues.
Installation of computer systems and printers on client’s site. Setting
up computers, configuration of systems and installing software on to
systems and initial boot up tests. Installation of applications,
hardware, software and running automatic tests of system. Testing of
systems to make sure they are working properly. Connectivity to
Networks, loading of workstation products onto P.C. system. Service
and support of Windows 3.1, 95, 98, 2000, XP, NT based systems. Support
and training of software for clients such as Microsoft Word, Excel,
Access, Lotus Notes, Office 2000, Outlook, POS, PBX, Inventory and GIS
software. (Supervisor's Name: Don Campbell. Phone: 469-***-****.)
Ogne, Albert’s & Stuart
755 W. Big Beaver Suite 1800
Troy, MI 48084
Dates Employed: 09/1992-06/1998
Salary: 14,000
Hours per Week: 40
Clerk/Messenger
Researching legal cases for law firm on computer with windows 3.1 and at courthouse filings office. Delivery of documents to courts to be filed.
(Supervisor's Name: Jim Stuart. Phone: 248-***-****.)
Can- Am Travel
691 North Squirrel Road
Auburn Hills, MI 48326
Dates Employed: 12/1989-03/1992
Salary: 12,000
Hours per Week: 40
Computer Clerk
Data entry of accounting and financial information and payments for
trips into UNIX based computer system. Preparing ledger entries and
daily financial records for travel agency.
(Supervisor's Name: Russ Zahodnik. Phone: 248-***-****.)
EDUCATION:
Oakland Community College
Auburn Hills, MI
A.A., 1988
78 Semester Hours
Major: Liberal Arts
Mountain State University
Beckley, WV -Distance Learning
2001-2015
54 Semester Hours
B.S. in Computer Systems
JOB-RELATED SKILLS:
Computer Skills- Windows 3.1, 95, 98, 2000, NT, XP, Vista, 7
Microsoft Word, Excel, Access, Lotus Notes, 1-2-3
AutoCAD, Arc view, GIS