David S. Kaye
Houston, TX 77043
Phone: 281-***-**** E-mail: *****.********@*****.***
I am seeking a challenging position with a Company that has strong emphasis in the Information Technology Field
SKILLS
PROFESSIONAL EXPERIENCE
Worldwide Tech Services (IBM) - Houston, TX
August 2016- January 2017
Customer Service Engineer
Computer Support for Dell Desktops, Laptops including warranty repairs.
Setup and configure workstations for Deployment
Provide Support to End User during Deployment
Operating System Installs Windows XP, 7 and Windows 10
Hardware Break/Fix
Computer Upgrades and Software Migration
User Support for Computers,Phones,Printers and Network issues
Network Printer Configuration
Virus and Malware Support
Maintain Inventory for computers and all peripheral’s
Woodgroup Mustang Engineering - Houston, TX
March 2008- July 2016
IT/PC Deployment
Desktop Support
Computer Technician
Perform Operating System Installs on Dell Desktops 990, T3400, T3500 and T3600. Computers including Dell 990, 9010 and 9020 small Form Factors installing all updates, Security installs/Virus and Firewall settings on operating systems.
Setup computers for New Hires, Second Office and needed Upgrades for users with computer failures.
Worked extensively with Active Directory User and Computer to manage users, groups and all AD objects. Used AD to push all requested software from my location to any location via the network within the United States.
Completed training with over 2 years’ experience with SCSM Service Manager
Extensive use of SCCM software used for computer Disciplines and Applications
Imaged Hundreds of Computers/Laptops via PXE through Active Directory + SCCM
Create and Maintain Ghost images for all Upgraded Computers/Laptops