Gerald Gaines

***A Poplar Forest Road

Farmville, VA 23901

201-***-****

acz8uz@r.postjobfree.com

S E C U R I T Y C L E A R E N C E - ACTIVE

C E R T I F I C A T I O N S:

SECURITY+

A+

NETWORK+

I-NET+

NE T W O R K I N G S KI L L S:

Certified Network professional with a good understanding of network resources on a TCP/IP network.

Support MS Exchange server as well as mail protocols SMTP, IMAP, POP3, and MAPI.

Create group policy objects in a Window 2008/2012 Server environment using Active Directory.

Installation and configuration of network printers, scanners and other PC peripherals

Manage user logins, passwords and login scripts via Active Directory

Regularly monitor and install server/ workstations patches/updates and virus protection for software/hardware and applications

Telecommunication support for VoIP, PBX, ISDN and POTS lines

Provided support for end users and troubleshooting issues relating to hardware, software and network connectivity problems.

C O M P U T E R S K I L L S:

Certified A+ computer level III technician for a 20 school, school district.

Upgrade repair Dell, Gateway, HP and IBM compatible desktop/laptops

Configured and install hardware/software for Microsoft desktops/ laptops

Resolve Windows and Internet Explorer issues on desktops and laptops infected by viruses, malware and spyware.

Experienced Disaster and Data recovery of Microsoft Windows 7,Windows XP, Windows 2000 workstations using Nortons Ghost Imaging software.

Distribution and deploying workstation images for large enterprise environments

(over 3000 users in a 20 school district).

Raytheon/CSC/CSRA, Ft.Pickett 11/12- Present

Associate Professional System Analyst - CSC.com

Maintain (2) Servers, (1) Cisco 3750 Switch, Network Encryptor /Mobility Controller (Aruba 3200) (2) WAP, and (1) SAN (Dell PS4000XV ) on a portable Local area network, that supports (6) wired workstation computers,(9) wireless backpack computers with IR infrared and Bluetooth attached devices.

Responsible for upgrades, updates and patches management on all hardware and software for virtual training environment.

Troubleshooting and replacement of defective equipment using applicable standard tools and equipment.

Perform preventive maintenance of all equipment on a pre-defined maintenance schedule.

Manage spare parts and inventories, assesses RMA needs.

Return of defective equipment including packaging and shipping.

Passaic Board Of Education, Passaic, NJ 10/00-10/11

PC/Network/Electronics Support Technician - Passaic-city.k12.nj.us

Responsibilities management of student information data base, VMware, Crtix, Thin Client and SQL support..

Create group policy objects in a Window 2008 environment using Active Directory.

Support MS Exchange server as well as email protocols, SMTP, IMAP, POP3, and MAPI

Configure and management of Proxy server and Cisco content engine for internet access

Manage user logins, passwords and login scripts via Active Directory

Regularly monitor and install server/ workstations patches/updates and virus protection for software/hardware and applications

Installation and configuration of network printers, scanners and other PC peripherals

Telecommunication support for VoIP, PBX, ISDN and POTS lines

Provided support for end users and troubleshooting issues relating to hardware, software and network connectivity problems.

Install CCTV DVR remote access security systems using CAT6, POE, CISCO switches, also mounted and installed fixed foucsed and PTZ cameras for surveillance.

Installed Cipher lock, proximity card reader, and IR motion detection systems.

MB Productions, Fairfield, NJ 12/99-10/00

Audio/Video Electronic Technician, MBvideo.com

Responsibilities: Overhaul all audio/video equipment projectors, LCD panels, camera, ccu racks, digital video recorder racks and video monitor racks.

Fine tuned all equipment to manufactures specifications before sending equipment back on the road.

Cleaned pyro dust from projectors, wiped and cleaned all reflective lenses in projectors, recalibrate analog and digital boards, updated firmware, replaced burned out components and more.

E D U C A T I O N :

Metropolitan Technical Institute, Fairfield, NJ 3/99-11/99

Certificate. Computer Networking

Devry University, North Brunswick, NJ 7/96-2/98

Diploma. Electronics Technology

Lyons Institute, Hackensack, NJ 9/85-3/87

Certificate. Refrigeration, HVAC

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