Management Quality

Craig Watts, CAPM

614-***-**** • ***********@*****.***

OPERATIONS/PROJECT MANAGEMENT

A proven management professional with a strong emphasis on manufacturing and process engineering, project management, quality management, leadership, and developing high performance work teams. My strong leadership, problem solving, and analytic skills have contributed to successful completion of projects and implementation of process improvements while maintaining quality and increasing profit in volatile markets. Works well under pressure and remains flexible to change through economic shifts while also possessing a strong background in:

Project Planning/Management

Quality Management/Assurance/Control

Engineering Change Control Practices

Lean Manufacturing Practices

Policy Creation and Enforcement

Building High Performance Work Teams

Process Improvements/Implementations

Creation/Management of Safety Practices

5S Implementation

Drafting/AutoCAD/3D Modeling

Bristol Group/Ohio Valley Precast 2016 to 2017

Precast Operations Manager

Oversaw all precast production operations including quality, safety, and shipping.

Design, develop, and implement new processes

Worked with PM’s and engineering for onsite issues

Interact with vendors to acquire new industry contacts

Mentor/train Plant Managers on KPI’s and how to efficiently achieve them

Help estimate potential jobs

Cost analysis, ROI for new equipment

Time studies

QSM management, quality representative for onsite issues

PRESTRESS SERVICES INC. 2014 to 2016

Process Engineer/Assistant Plant Manager

Responsible for training and educating the employees on “Lean” concepts, and also helping to develop a culture of continuous improvement.

Design, develop, and implement new processes

Company-wide “Lean” training

Value stream mapping of all current processes

Accompany product to job sites, interact with customers to solve problems

Work closely with all department heads during the design and implementation of new processes

Cost analysis, ROI for current and new implementations/processes

Time studies

Work with Safety Director to ensure new ideas will be in compliance

SAFECOR HEALTH 2012 to 2014

Operations Supervisor

Operations Supervisor responsible for overall production and shipping. Managed up to 20 employees and their respective development. Created and implemented a “work station ready” project that focused on the reduction of downtime while meeting quality standards. Responsible for primary Quality Control checks and label verifications.

Achieved successful implementation of new night shift.

Conducted Interviews and worked with both human resources and other members of management for all new hire candidates.

Lead process improvements for the development of quality standards and policies which allowed for the implementation of processes, procedures, and training which resulted in a high performance work team.

Developed a process by which I worked closely with pharmacists to ensure that orders were correct before shipping.

Performed 100+ quality checks during shifts ensuring that quality standards and metrics were met.

Responsible for providing training on Safety and Compliance measures.

Lead initiatives to investigate and resolve customer complaints and accuracy of orders shipped.

Successfully reduced the cost per unit by $0.04, resulting in $20,000+ annual cost savings.

Led projects like “work station ready” that successfully reduced downtime to well under 30%.

Created efficiency rates for machinery in order to effectively track OEE.

AMERICAN HEALTH PACKAGING 2011 to 2012

Production Supervisor

Management of production and materials supply supporting 3rd shift production. Management of up to 30 employees and worked directly with Quality Control in an effort to have zero defects and accuracy of orders. Started tracking and improved overall shift efficiency by more than 10%.

Designed and outsourced wall mounted work stations and shelving, creating 5S/Lean work stations.

Developed process improvements and set standards for shift reports that included individual OEE and implemented it across channels for a more fluid high performing work team.

Held weekly update meetings with entire shift to communicate new policies and shift performance which allowed for a more pro-active approach in increasing production and reducing delays due to lack of consistency and knowledge.

Conducted semi-annual reviews with employees and set objectives that were realistic, achievable, and attainable.

TIMBERTECH 2010 to 2011

Extrusion Operator

Management of plastic extrusion machines that produced composite decking. Development and implementation of process improvements that tracked line efficiency based on reduction of scrap and reducing machine downtime. Once implemented, it became standard daily practice that was instrumental in eliminating excessive downtime.

Strong mechanical skills used to adjust and tune production lines into spec.

Developed quality standards for shift reports that included individual OEE/shift.

Lead training initiatives to train coworkers troubleshooting tips to align extrusion processes.

GATE PRECAST 2008 to 2010

Quality Control/Floor Engineer

Responsible for quality inspections on concrete products used to produce various segments of buildings and evaluating molds for defects or inaccurate metrics.

Performed quality audits/inspections of concrete samples throughout the day to ensure industry standards were being met.

Aligned molds with blueprints to ensure the assigned quality metrics were met.

Once concrete had been poured into molds, measured and checked hardware in the rear of the panels which significantly reduced defects to the customer.

Assigned to Safety Committee charged with monthly auditing for safety hazards.

CONTINENTAL CARBONICS 2006 to 2008

Assistant Manager/Warehouse

Management of warehouse duties including customer service and order preparation for the drivers.

Cut and prepared dry ice for deliveries, prepped orders for pickup couriers and general public.

Management procurement for ordering supplies and ensured the warehouse was stocked.

Worked with third party logistic companies to ensure on-time delivery of product

Daily order printouts for each morning based on pickup and delivery schedule

Processed sales while managing customer interactions and education of product.

EDUCATION / TRAINING

CAPM (Certification, currently in process of obtaining PMP) • Attended Marion Technical College as Post-Secondary Enrollment • Ohio University (BS of Science/Mechanical Engineering - 2002) • Franklin University (Organizational Management and Supply Chain Distribution) • PCI and ACI certification course (All tests passed) • Microsoft Office certification (2002) • Microsoft Excel certification (2013) • Six Sigma Green belt (certified) • Lean Manufacturing training course (Group test passed) • ISO 9001 certification (2002) • Fork Lift certification (2012)

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