MARIE FRANCOIS
Providence, RI ***** C: 401-***-**** *******@*****.***
PROFESSIONAL SUMMARY
Ambitious Entry Level Human Resource professional who has a comprehensive understanding of labor laws and benefits administration. Extensive background in employee management, training and hiring. Exceptional organizational, data management, problem solving, leadership and written/spoken communication skills.
SKILLS
Good filing and organizational skills Good customer-relations background Extensive knowledge of FMLA, ADP
Ability to work as a valued member of a team
MS Office proficiency
Talent Acquisition
HRIS, OBI, PeopleSoft, Taleo, Service Now
WORK HISTORY
Human Resource Coordinator (Contract) 04/2017-05/2017
Siemens Healthineers – Walpole, Massachusetts
Assist managers with performance management procedures
Create reports based on company or manger needs
Perform orientations, onboarding and update new hire records
Schedule meetings, trainings and events
Maintain personnel records leaves of absence, termination and new hire
Human Resource Information Specialist 10/2016 to 03/2017
Medtronic – Mansfield, Massachusetts
Served as an AskHR representative at to promote company objectives. Addressed and resolved general payroll-related inquiries.
Explained employee compensation, benefits, schedules, working conditions and promotion opportunities. Supported human resources staff with new hire orientations and monthly departmental meetings.
Entered personnel and subcontractor data into a central database.
Reviewed and confirmed that all final paid hours corresponded with timesheets and state laws. Gathered personnel records from all employees from each department.
Evaluated timecards for accuracy on the regular and overtime hours. Researched all payroll, COBRA, disability and FMLA issues.
Supported employees with new hire benefits, open enrollment, and all employment policies
Claims Resolution Specialist 11/2007 to 10/2016
HP Enterprise Services – Warwick, RI
Process all benefit claims for RI Medicaid
Successfully complete all claims resolutions jobs by contracted time requested. Complete all provider billing adjustments.
Researched and worked all billing edits and process accordingly.
Part of ACT Committee which raises money for different organizations. Investigating all health insurance pay rates.
EDUCATION
Johnson & Wales University Providence, RI
M.S., Human Resource Management Degree, 02/2017
New England Institute of Technology Warwick, RI
B.S., Business Management Degree, 05/2011