Administrative Assistant Human Resources
Resume:
JENNIFER A JENKINS
***********@*******.***
Peoria, Arizona 85345
CAREER GOAL
To obtain a position that utilizes my current skill set and allows room for potential growth.
SKILLS/QUALIFICATIONS
Comprehensive knowledge of Cerner, Softmed, Mestamed, KRONOS/Workforce Central, Fortis, BLC, Excel, PowerPoint, Word and QuickBooks. Exemplary organizational skills and the ability to work independently. I am regularly described as detail oriented and a quick learner.
EXPERIENCE
Banner Del E Webb Medical Center
Business Support Coordinator, April 2011 – Current
Responsible for auditing charts for Stroke Alert patients
Responsible for collecting and entering all data for Stroke quality indicators, measures, and diagnoses obtained from ED EMR chart review
Performed documentation evaluation of EMR for missing data elements to assist with staff education
Discovered missed opportunity from POV arrival to evaluation and was an integral part of the process improvement project to decrease this time
NDNQI Site Coordinator, responsible for collection and data entry of all nurse sensitive indicators for BDWMC (falls, HAPU, CAUTI, CLABSI)
Coordinated NDNQI RN Survey for facility
Coordinated Wound Prevalence Studies, Includes chart audit for HAPU and Braden scale documentation
Assisted with Joint Commission chart audits
Provide support to Directors and Clinical Managers in daily operations
Assist nursing staff with Magnet Education and Shared Leadership training
Created presentations for Sr Ops, Leadership and Committee meetings to include charts and graphs of data
Design and write hospital annual report for corporate publication
Process and edit Kronos on Bi-weekly basis, for ED and Professional Practice
Responsible for WOC Nurses’ schedule
Process vendor/physician payments and employee reimbursements in Fortis
Coordinate, schedule and plan meetings for department and facility committees
Organize and plan Nurses’ awards presentations, and other facility wide events
Coordinate and track all Community Outreach events for BDWMC
Coordinate and train new members for RN Peer Review committee
Responsible for scheduling Allied Health Program Student observations
Weekly Patient and Staff rounding
Banner Good Samaritan Medical Center
BCA Facility Liaison, July 2008 – April 2011
Received Allscripts referral from Banner care alliance for patients to be discharged
Responsible to doctor orders, diagnosis and insurance coverage
Coordinated delivery of DME to patient homes for all discharges from Banner Good Samaritan campus
Communicated with bedside staff when orders were finalized and patient ready for D/C
Coordinate patient placement with Case management and network companies
Documented in Allscripts patient progress and final discharge information
Facilitated problem solving with patients, case management, and bedside staff to expedite discharge
Instruct patients on use and safety of oxygen and other DME items
Verified facility O2/DME levels and coordinated w/home care companies to keep facility fully stocked for d/c planning
Barker Healthcare, Inc.
Executive Administrative Assistant, Apr 2007-July 2008
Assisted owner in daily operations and managed daily operations/communication with all sites, both in State and out of State (7)
Process, verify, & distribute payroll, track garnishments/PTO time
Processed new hires & terminations, verify employment, maintain employee files
Completed all federal & state correspondence
Tracked all business licenses & registrations w/ Secretary of State for each office
Obtained bids for and administered medical/dental programs
Tracked employee benefits, COBRA.
Stage Call
Human Resources, Nov 2006-Apr 2007
Process, verify & distribute payroll, track garnishments/vacation time
Process new hires, terminations, verify employment, maintain employee files
Federal & State correspondence
Obtained bids for and administered medical/dental programs & 401(k) plan
Tracked employee benefits, COBRA.
Mike Reuter Construction, Inc.
Administrative Assistant, Sept 2005-Nov 2006
Process, verify & distribute payroll, track garnishments/vacation time
Process new hires, terminations, verify employment, maintain employee files
Federal & State correspondence
Organize and process A/P & A/R, type contracts for sub-contractors, change orders, and specifications, and contracts for new clients
BHC Products, Inc.
Human Resources/Operations Manager, Feb 1997-Sept 2005
Process, verify & distribute payroll, track garnishments/vacation time
Process new hires, terminations, verify employment, & maintain employee files
Federal & State correspondence
Track vehicle maintenance for delivery vehicles (27)
Organize and process A/P & A/R, input all financial records into accounting program
Type contracts for new clients
Tracked business licenses & registration with Secretary of State (8)
Administrated med/dental programs. Wrote, maintained, and implemented company policy & procedures
Created forms to enhance efficiency
Traveled to other states to set up new offices, located office/warehouse space, received all new product, hired and trained staff, completed change out of DME, purchased all office furniture and supplies.
PROFESSIONAL GROWTH
BLS – current through 09.2017
Fingerprint/Clearance from Arizona Department of Public Safety
Completed Banner B.R.A.I.N. Gym Trainers Course
Completed Pre-Reqs for BSN program at Chamberlain College of Nursing
Completed ICD-9 coding course - 2006
TEAMS/COMMITTEES
Member System NDNQI and Shared Leadership Teams
Chair – BDWMC House Operations, Patient & People Shared Leadership Council
AWARDS & RECOGNITION
March 2014 Sapphire Award
June 2014 Flash of Brilliance
April 2015 Emerald Award
January 2016 Sapphire Award
2015 & 2016 AHA Heart Walk Top Walker
2016 Annual Nurses Day – Friend of Nursing Award
Jennifer Jenkins
We exist to make a difference in people’s lives through excellent patient care.
Leading with my Talent of "Exactness"
You like to have a place for everything and have everything in its place. Always striving to improve, you often think about ways to get better and seek to make positive changes. You care about looking professional and realize that being neat and well organized makes a good impression on others. Bringing order to chaotic environments helps you feel more in control of what you can achieve. Working under pressure or in stressful situations comes naturally to you because of your ability to see what needs to be done and calmly move forward. You can often “read” the pulse of the organization and are willing to speak up for what you believe is right. For you, orderliness is simply a way of life.
Create a checklist each day so you can track your progress; getting your highest priority work completed in a timely manner will give you an opportunity to pitch in and help others when needed or take on additional projects that will benefit patients. It will also allow you to keep a close eye on details and multitask without making errors.
Create organizational systems to simplify your work and increase your productivity. By streamlining existing processes and procedures, you will increase your opportunities to provide seamless service to patients. Volunteer to pioneer new programs at work to help ensure smoother transitions and seamless implementations.
In order to add organization and structure to your work, evaluate your work environment to determine what is going well and what could be improved. Your eye for detail and desire for efficiency will help you know which changes would be the most beneficial. Share your best practices with co-workers, and take the lead in implementing processes or systems that increase efficiency.
Leading with my Talent of "Work Intensity"
You tend to think about work regardless of the hour of the day and are always ready to work hard for a good cause. You sometimes even wake up in the middle of the night with a solution to an issue at work. Continuously productive, you are always looking for the next big task or project on which to work once your primary objectives have been achieved. You take ownership for your work and have no reservations about staying late or coming in early to meet important deadlines. You miss very few days of work and manage your time wisely. You find fulfillment in your work and are consistently productive. Able to establish clear priorities, you are good at coping with deadlines and able to take control of your environment to bring about positive results.
Seek out individuals in similar positions with whom you can partner to identify best practices and enhance both of your performances. Continue to be open to new experiences and approaches that will increase your effectiveness and move our organization forward.
Take advantage of learning opportunities, and seek input from your leaders to determine how you can continue to advance, both personally and professionally. Embrace new challenges that will help you grow your talents, and volunteer to try out new processes in your department.
Touch base with your supervisor at the beginning of each week to discuss upcoming projects and the most important priorities on which you should focus your attention. Ask what his or her expectation is, and aim to achieve a bit more. This will ensure that you are not only productive, but also able to exceed the desired expectations.
Leading with my Talent of "Resilience"
You deal effectively with unique and stressful situations. You maintain your composure in tough situations and are often the “calm within the storm.” Meeting problems and issues head on is easy for you, as you relish a good challenge. Knowing there is always a better or more efficient way of doing things, you are good at overcoming resistance and the status quo to initiate improvements. Others often depend on you for help in resolving conflicts and identifying solutions to issues. You welcome change and embrace innovation for the potential it brings.
Continue to analyze the details surrounding issues and apply your logical mindset in creating solutions. Leverage your belief that there is usually a better way of doing things by sharing your ideas for enhancements to existing processes and helping others arrive at win-win solutions that lead to positive outcomes.
Leverage your optimistic outlook and ability to defuse negativity to help move your team members past obstacles; your positive attitude and ability to withstand and even thrive in chaotic environments enable you see solutions and resolve issues that others cannot.
Partner with individuals on your team who are feeling down or being negative; seek to determine the root cause by asking "why" several times in different ways before moving forward to find an effective resolution.
Contact this candidate