Customer Service Administrative Assistant
Resume:
Stormy Thoming-Gale
El Cajon, CA 92020
Summary
A highly-dependable detailed oriented professional with first-rate general office skills is eager to change from caregiving to office support. Skills include Microsoft Office, keyboarding, 10 key, filing, copying, and phone systems.
Skills
Knowledge of HTML language
Able to maintain strict confidentiality
Analytical/problem-solving skills
Cultural awareness and sensitivity
Organizational Ability
Time Management
Technical Oversight
Verbal Communication Skills
Written Communication Skills
Friendliness
Team building
Decision making skills
Effective verbal and listening skills
Communications skills
Stress management skills
Time management skills
Honest and trustworthy
Respectful
Flexible
Sound work ethics
Experience
Private Family San Diego, CA 08/2015 – Present
Care Giver
•Prepare nutritious meals, wash dishes and clean kitchen after meal
•Support in personal hygiene and care such as bathing, grooming and toileting
•Create and maintain a clean, safe, and healthy environment
•Timely observed and report changes in physical or emotional condition
Private Family Portland, OR 05/2008 – 08/2015
Care Giver
Provided transportation to and from appointments and social gatherings
Shopped for groceries and ran errands
Prepared nutritious meals and special diets according to instructions
Performed light housekeeping activities such as laundry, dusting, sweeping, changing linens and cleaning bathrooms
The Standard Insurance 900 SW 5th Ave, Portland, OR 10/2003 – 05/2008 Life Benefits Analyst
Obtain and analyze documentation from medical professionals, police departments and clients needed to make a decision on a life insurance claim.
Review policy information in order to make a determination
Provide excellent customer service to beneficiaries who have recently lost a loved one
Research and develop special projects and presentations
Integrated Benefits, Inc. 203 Alameda Drive, Jefferson City, MO 9/1997 – 10/2003
Administrative Assistant
Prepared claims for Social Security Disability hearings by securing and organizing medical records.
Provide customer service to clients while developing claims.
Provide support to Representative or Attorney handling the claim.
Handle phone calls and schedule meetings with clients.
Filing, copying, delivering and/or picking up records.
Justice Denied Magazine PO Box 66291, Seattle, WA 9/1997 – 10/2003
Webmaster/Editor
Design and maintain website for magazine.
Edit stories sent in to magazine.
Write editorials.
Design and layout for print edition.
Develop and maintain databases for mailing and billing.
Education
Portland State University
Course work towards a bachelor of science
San Diego Community College
Completed Microsoft Word and Microsoft Excel classes
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