DAVID R. RODRIGUEZ

**** ******* **** ***. **-G

Amarillo TX 79121

Cell Phone 806-***-****

Email: acz8o0@r.postjobfree.com

EDUCATION

Barton County Community College 1996

Great Bend, KS

Associate in Applied Science

Major: Criminal Justice/Psychology

PROFESSIONAL EXPERIENCE

Lubbock, Texas South West Region

Advantage Solutions

Engagement Trainer

02/06/2016 to present

The Engagement Trainer is accountable for working directly with the event specialist in store to facilitate job training, onboarding of new employees and developing positive relationships with store personnel. Engagement Trainers are also accountable for the overall engagement experience for each event executed by the event specialists in their geography.

Tres Amigos Convenience Store

Sterling City Texas

Cashier Clerk Customer Service

06/2015 to 11/2015

Cashier Clerk Taking payments for sells and customer service

Assisting with the deli and other duties as assigned.

Sudden Link

Credit and Collections Call Center Agent

07/23/2013 to 04/30/2014

Receiving inbound calls from customers, both customer service and collections. Setting arrangements on past due accounts and customer service overflow and sales of new or additional services.

Xcel Energy

Credit and Collections Call Center Agent

11/07/2012 to 01/292014

Receiving inbound calls from customers, both customer service and collections. Setting arrangements on past due accounts and customer service overflow.

OWNER

DA-LE, LLC dba PaymentSystems USA 2002-present

Larned, KS

Independent Sales Agent of terminals, contactless point-of-sales devices, wireless technology, high speed IP enabled equipment, value added products and ATMs. Responsible for all aspects of the business; administrative and financial. Hire, evaluate, establish sales goals and provide ongoing training and support to sales representatives. Provide training to Small Business Development Centers on electronic transactions, develop White Papers for processors, and develop innovative strategies to penetrate niche markets, small to midsize businesses, financial institutions, franchises, businesses with chains and quick service restaurants. Provide leads to sales representatives and training to conduct cold calling.

BILINGUAL ADULT CASE MANAGER

Area Mental Health Center 08/2002-01/2004

Dodge City, KS

Assess and teach independent living skills, provide case management services, community psychiatric support, individual community support, targeted case management, crisis case management and psychosocial group programming for adults diagnosed with a severe and persistent mental illness. Primary focus was working with consumers who spoke only Spanish.

LEAD SCREENER

Transportation Security Administration 09/2002-01/2003

Dodge City, KS Regional Airport

Performed and educated workers regarding individual unit assignments and to carry out all duties to prevent security threats and breaches.

ENFORCEMENT AGENT

Kansas Department of Revenue 09/1994-02/2002

Alcoholic Beverage Control

Topeka, KS

Commissioned Kansas Law Enforcement Officer. Responsible for enforcing all Kansas Criminal Laws specializing in Liquor Laws, Kansas Tax Laws, Drug Tax enforcement. Implement search and seizure warrants and financial subpoenas for service. Assisted local, state and federal law enforcement agencies to implement strategies for enforcing state liquor and drug tax laws. Investigation of criminal and civil law proving or disproving complaints by the public or from other sources. Implement covert operations with local, state and federal law enforcement agencies. Maintained accurate detailed records of the case. Stayed abreast of changes in laws or procedures regarding investigations, interview, search and seizure and evidence collection. Testified in court as needed regarding cases investigated.

LIEUTENANT OF PATROL/TRAINING OFFICER

Larned Police Department 1989-1994

Larned, KS

Responsible for supervising patrol division personnel, including day to day operation of the patrol division, scheduling, statistics, evaluating job performance, internal affairs investigations, recruiting, testing, interviewing of potential new hires. Developing and implementing community based programs (D.A.R.E. Crime Prevention Unit, Crime Stoppers Crime Prevention Tip of the Week via newspaper and radio, Crime Stoppers Reenactment via television). Grant writer for the D.A.R.E. Crime Prevention Program and Crime Stoppers. Provide law enforcement training to meet the standards of the Kansas Law Enforcement Training Center and State of Kansas requirements for Kansas Peace Officers. Certified trainer for law enforcement and public entities. Public relations officer for the City of Larned. Pawnee County Crime Prevention trainer and liaison. Maintained detailed records of cases investigated and testified in court as needed.

OTHER JOB RELATED SKILLS/TRAININGS

Fluent in Spanish

Motorola Sales Training

Xerox Sales Training

Certified Spanish Interpreter 2003

Certified Training of the Trainer in a variety of Criminal Justice Settings

Practical Investigation Techniques

Drug Abuse Resistance Education

Kansas Family Initiative Leader Training

Basic Hostage Negotiations

Crime Prevention Training

Advance Cult and Occult Crime Investigation

Basic Management Training

Hostage Negotiations

Crime Prevention and Terrorism

Child Abuse and Neglect

Major Problems in Rural and Urban Settings Child Abuse Problems

Law Enforcement Training Techniques

Physical Identification

Criminal Investigation

Training Coordinator for Criminal Justice

Grant Writing Experience

Program Development

Contact this candidate