Customer Service Administrative Assistant

Maura McCabe

*** ****** *****, *********, ** ****2 • 847-***-**** • *****.********@*****.***

Education

Bachelor of Science: Public Health

Emphasis: Environmental Health

Student: Northern Illinois University, DeKalb, IL August 2010- May 2013 Work Experience

Xttrium Laboratories, Inc. : May 2016- Present

Regulatory Affairs Associate

• Created Annual Product Reports for topical and oral rinse solutions to be submitted to the FDA

• Worked confidently and proficiently with all Microsoft Office Programs as well as Adobe Programs created and revised customer, FDA approved product labels, for both prescription and over the counter drug products

• Comfortably worked with customers and maintain professional rapports with clients both in person and via email

• Worked with Adobe to Provide presentations and laboratory study data to management and executives

• Aided in product development of new medical device for company

• Created and maintained FDA label submissions through FDA CDER database Hula Hut: Austin, TX May 2014-February 2016

Bartender

• Planned, organized, and controlled the operations of a high-volume restaurant and bar

• Accountable for not only bar guests, but for the crafting of drinks for an entire restaurant

• Developed keen multitasking skills for networking and socializing whilst maintaining a quick and effectively run bar

Buffalo Wild Wings: Crystal Lake, DeKalb, and Hoffman Estates, IL Aug 2008-December 2013 Server

• Cultivated customer service skills by working in a diverse community

• Established networking skills to build relationships with customers who continue to frequent the restaurant

• Responsible for the overseeing of the restaurant's proper opening and closing Seton Engineering: Palatine, IL Seasonal work from 2007-2010 Administrative Assistant

• Supervised multiple email accounts, scheduled professional meetings, and travel plans for staff in a civil engineering company

• Worked extensively with Microsoft Office programs

• Created and maintained system for incoming and outgoing jobs

• Responsible for daily operations such as greeting and directing clients, data entry and ordering staff and office supplies

• Assisted with billing and invoices

Skills

• Comfortable with Microsoft Excel and Office programs

• Knowledge of and experience with Adobe Acrobat and Photoshop

• Calm, professional and detail oriented

• Exemplary communication skills both verbal and written

• Confident in administrative assistant job responsibilities References are available on request.

Contact this candidate