Quality Assurance
Resume:
RAHIM ALADIN
**** ********* ****, *******, ** ***33
770-***-**** ***********@*****.*** www.linkedin.com/in/rahimaladin
PROFESSIONAL SUMMARY
Quality Assurance leader with 17+ years of experience and a Bachelor's Degree focused in Computer Science
from the Georgia Institute of Technology. A proven track record of strategically developing and implementing
effective Software Quality Assurance programs. Proven ability to lead onsite and offshore QA teams using a
variety of software methodologies.
SKILLS
Onsite and Offshore QA Management
Test Strategy
Technology Management
Risk Mitigation and Management
Project Delivery
Technical Project Management
Change Management
Streamline Testing Process
WORK HISTORY
ALLCONNECT INC
Quality Assurance Manager Atlanta, GA August 2013 – April 2017
Managed onsite and offshore QA Teams responsible for functional, integration and regression testing of call center and web based applications.
Provided testing estimations, allocated resources, conducted test plan reviews, managed defects and overall test strategy for all IT projects.
Partnered with product owners and project managers to identify task dependencies, project timelines, test schedules and utilization of test environments.
Developed effective relationships with key stakeholders across technical and business teams to negotiate expected outcomes of IT project initiatives.
Prioritized testing tasks for onsite and offshore QA leads.
Provided QA estimates, testing timelines and project risk in sprint planning meetings for all projects.
Identified and mitigated risks to project timelines and key milestones.
Facilitated weekly defect meetings, daily status calls and scrums.
Collaborated with product owners, project management, infrastructure and support teams to launch projects on time and within budget.
Participated in retrospective meetings and actively worked to continuously improve QA processes and procedures.
Coordinated with systems partners to finalize designs and confirm requirements.
Enhanced and streamlined QA processes and procedures to effectively cut costs without impacting the quality of the software.
AT&T MOBILITY
Quality Assurance Lead Atlanta, GA November 2012 - July 2013
Managed vendor relationships ensuring project strategy and scope were clearly and agreed upon project timelines were met.
Led mid to large scale projects across multiple teams, applications, platforms and business entities.
Designed and maintained detailed schedules for defect prioritization with target completion dates.
Reviewed business requirements and design documents, to determine testing impacts, resource allocation, approve test service requirements, and calculate testing costs.
MANHEIM AUCTIONS
Quality Assurance Lead Atlanta, GA August 2011 - November 2012
Designed and maintained detailed schedules for prioritization with target completion dates.
Detailed auditing on test design and test execution.
Created and delivered daily status and defect reporting using Quality Center across organizations.
Facilitated daily and weekly meetings or war rooms as needed.
Led mid to large scale projects across multiple teams, applications, platforms and business entities.
Project managed the QA teams through Systems Integration testing.
AT&T MOBILITY
Senior Quality Assurance Lead Atlanta, GA September 2005 - May 2011
Managed all IT billing system test efforts as the QA team lead.
Responsible for the planning, coordinating and executing of all production testing, working in conjunction with various other applications that interacted with the Billing System.
Worked directly with production support, change management, development and project managers to ensure that all production test efforts are completed successfully and efficiently.
Significantly improved the IT testing process which has resulted in 100% success rate of all fixes that were pushed to production and a complete elimination of the list of issues on the production backlog.
Continuously updated testing process in order to minimize introducing customer and revenue impacting defects into the billing system.
Reviewed business requirements and design documents, to determine testing impacts, resource allocation, approve test service requirements, and calculate testing costs.
AT&T MOBILITY
Quality Assurance Analyst Atlanta, GA May 2001 - September 2005
Performed complete quality assurance on Billing System including but not limited to writing, executing, and updating test plans, scripts and scenarios for existing and new functionality.
Developed extensive QA test strategy documents using business requirements, level design documents and unit test plans.
Worked directly with development and production support to resolve issues.
Performed extensive SQL queries to extract data from databases for verification and validation.
Worked closely with the automation team since the inception of the team to run automated scripts, verify results with manual test scripts, performed data population.
EDUCATION
BACHELOR OF SCIENCE Computer Science
Georgia Institute of Technology
Atlanta, GA 12/00
TECHNICAL SKILLS
SOAP UI, SOA Architecture, Web Services, XML, SQL, JBoss, ActiveMQ, JMS, Mule, Postgres and Oracle
Databases, Jira, Jenkins
Agile Testing, Scrum, Iterative Testing, Front End and Back End Test Management
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