Customer Service Representative

Cindy Markell

**** ****** **. ****** *******, CA 95621

916-***-**** *********.**@*****.***

Highly motivated customer service professional skilled in customer corporate relations, rapid resolution to service concerns, and managing a heavy workflow.

•Worked as a customer service agent for several years where clients were often in need of solutions for various home decoration and household goods.

Skill Set

•12 years customer service

•Able to handle high volumes of customers

•Cashier, phone support, front end management support

•Inventory management experience

•Merchandising flow control

Professional Background

Bed Bath & Beyond Roseville, CA 2008-2017

Main Functions

•Provide home oriented solutions to specific customer needs in person or over the phone.

•Run Support desk call line while handling all present customer needs and transactions

•Maintain a constantly evolving understanding of all product related specifications and be able to translate the technical functions of the product to clients

Notable Performance

•Specially requested by corporate office to assist in three separate store relocations which required extensive coordination of tens of thousands of products and sensitive company equipment

•Chosen out of thousands of employees to assist in end of year inventory control each year of employment with company

References

Tish Weaver – 916-***-****

Inventory Control Supervisor Bed Bath & beyond

Tanya Butner- 916-***-****

Service Representative: Bed Bath & Beyond

Dave Wikrent – 916-***-****

Registered Nurse Hills physicians

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