Resume

Customer Service Manager

Location:

Thunder Bay, ON, Canada

Posted:

May 10, 2017

Contact this candidate

Resume:

*** ****** ****** **** ******* Bay Ontario P*E*P*

Cell: 807-***-****

acz8lz@r.postjobfree.com

Post-secondary Education

Confederation College, Thunder Bay, Ont. Diploma Electronics Technician & computers

January 2016 - April 2017

Course material included expanding on PLC programming which covered main brands like Allen Bradley and Rockwell automation. PLCs are another subject - able to understand and create complex ladder logic programs for Rockwell and Allen Bradley automation systems. Telecommunication - AM & FM, industrial electrical schematics, sizing components and overloads, schematic symbols including pressure, proximity, temperature, limit switches, and relays. Information about troubleshooting electrical circuits with help of DVM and knowledge about digital oscilloscope, knowledge about power supply and relays, semi-conductors and most of the transistors. Complex electrical (as well as digital) circuits can be diagnosed and understood for purpose of maintenance or replacing components. Wide information about most digital IC circuits (like NAND, AND, OR, NOR, XOR gates). Wide knowledge about networking such as about different topologies and install & configuration of firewall etc. Made three projects such as AM & FM radio and power supply.

High School Education

J.U.S.S. MEMORIAL SENIOR SECONDARY SCHOOL, SEKHWAN, PUNJAB, INDIA

APRIL 2013 TO MARCH 2015

Throughout high school I went through different programs that gave me information about basic rules of physics, chemistry, biology and strong mathematics skills. This program also gave me a broad knowledge of the electrical trade which included electrical safety, knowledge of electrical components and all the basic principles required in the workforce. Maintained 80% average during high school through to graduation.

Sport Achievements

Former Junior “A” Cricket Captain for District level team, 100+ Career points in Junior “A”, 2012 community award winner for volunteering at New Prospect Elementary School.

Confederation College Men’s Basketball player 2016-2017.

General Qualities

Described as a positive, hardworking individual with attention to detail, strong communication skills, good sense for safety, and willing to learn. Ontario (G2) driving License in good standing. Proficient with programs such as Word, Excel, power point and Visio. General knowledge of Auto CAD and other drafting programs. Basics of C++ and Command Prompt. Information about workplace safety and done with training of WHMIS & PPE in a safety program provided by the college.

Work Experience

Valhalla Inn Hotel, Thunder Bay, Ontario – worked in the banquet hall

May 2016 to August 2016 (part-time experience)

Experience to meet with new people and how to setup and organise the hall and room for guests. Lift heavy tables and organise the dining stuff in a good manner. Serve food to the guests and take care of the bars and some more responsible activities. Worked in a group team and this gave me team work experience and ability to solve tasks on daily basis.

Macs convenience store, Thunder Bay, Ontario

December 2015 to present (part-time job)

Strong communication skills and experience to handle & meet new customers. Some more strong abilities like cash handling experience, customer service, OLG lottery sale for all the lottery stuff and sale of different kinds of smokes. Experience of handling all electrical components and system of store. Cleaning to store and machinery stuff and maintain small errors in few freak type machines. Organise the whole store in a good manner and responsible to handle the store alone at day and night time. Also, order the weekly products needed for the store from core mark and milk delivery.

References

Professors - Confederation College

-Dr. James Fred Hopper - Electrical & Fluid Power Systems Professor

Diploma Instrumentation Engineering Technology, Bachelor Engineering,

Master of Science, Ph. D

Thunder Bay, ON.

Office - 807-***-****

Email - acz8lz@r.postjobfree.com

-Terrance P Daniels - Programmable Logic Controller (PLC) Professor

Thunder Bay, ON.

Office Phone - 807-***-**** - Extension 6128

Email - acz8lz@r.postjobfree.com