Technical Support Professional Experience

M. Sohial

Email : *******@*****.***

Mobile : +91-950**-*****

Objective:

To obtain a challenging position that will allow me to use my strong problem solving and analytical skills and to secure a responsible position with a company that offers excellent opportunity for professional advancement.

Professional Experience:

I worked with Serco Bpo as a Helpdesk Executive for 1 year Experience.

I worked with Schutech India Shoe Company as a Packing Department for 1 year experience.

SCIENTIFIC SECURITY MANAGEMENT SERVICE (State FLM coordinator & South Call Center Head ) 2 years

Arranging FLM & SLM scheduled for smooth operations.

Provides technical support to Client & ATM Engineers for troubleshooting the ATM error.

Handling day to day operations and activities on TANDEM technology & Base24 for ATM handling procedures.

Arranging FLM & SLM scheduled for smooth operations.

We are handling for call center executive & daily activities in shift rooster.

ISS SDB PVT LTD (NOC SUPERVISOR) 1 YEAR Experience

Handling day to day operations and activities on TANDEM technology & Base24 for ATM handling procedures.

Provides technical support to Client & ATM Engineers for troubleshooting the ATM error.

Providing guide dance to custodians for making smooth operations.

Arranging FLM & SLM scheduled for smooth operations.

We are handling for call center executive & daily activities in shift rooster.

EDUCATIONAL QUALIFICATION:

DEGREE

UNIVERSITY/ SCHOOL

YEAR OF PASSING

+2

STATE BOARD

2002

D C A

C S C

2005

B B A

MASRAS UNIVERSITY

2005

STRENGTH:

Self - Motivated

Sincere & Hard Working

Fast Learner

Good Team Player

Good Communication Skills

PERSONAL DETAILS:

D.O.B.

:

9-June-1984

Marital Status

:

Married

Nationality

:

Indian

Father’s Name

:

Mr. Mohammed Ali K.M

Permanent Address

:

No.8/21 Ramasamy Street, Vepery, Chennai-3

Father’s Occupation

:

Business

Languages Known

:

Tamil, Urdu, Hindi, English

Declaration:

I here by declare that the information furnished above is to the best of my knowledge and I promise that I will be honest and loyal to your concern if selected.

Date: (Sohial.M)

Place:

Contact this candidate