Quality Assurance Test Cases
Resume:
MARINA RYANTZ
Boston, MA
*******@*****.***
PROFILE: Self-motivated quality assurance professional with progressive software, web development application, and cross-product platform experience. Initiative and discipline required working independently and proficiently take on new challenges. Skilled in developing test plans and quality assurance procedures, performing automated and manual testing. Consistently successful in planning and managing multiple projects with strict deadlines and high quality control standards. Talented at building open and cooperative channels of communication with team members and presenting concepts in a clear manner.
COMPUTER SKILLS:
Environments/Platforms: Android, AS/400, iOS, UNIX, Windows NT/2000/XP/Vista/7/8/Mobile, Mainframe
Languages: MS VB 5.0, SQL 8.0, HTML, XML, C, JAVA
Databases: DBMS Access 7.0, Oracle, MS SQL Server
Quality Assurance Tools: Selenium, Massforge, JIRA, DONEDONE, ALM, SQA Robot, Silk Test, Visual Test, Star Team, WinRunner, LoadRunner, QTP, MS Project
Methodologies: Agile, Scrum, Waterfall
PROFESSIONAL EXPERIENCE:
12/16 – 3/17 UAT Tester (consultant) EVERSOURCE, Westwood, MA
• Conduct UI acceptance testing using various browsers and Mobile devises to ensure that developed systems satisfied the needs of business clients as specified in the functional requirements.
• Capture and test all modifications to proposed functional requirements.
• Meet all project timelines and deadlines.
• Execute Test cases using ALM (Quality Center) and analyze the Test results
• Validate data using backend Legacy system
• Assist clients and team in producing high-quality applications.
• Communicate frequently with clients regarding applications functionality requirements.
• Recommend finely-tuned changes to meet all guidelines.
• Use strong time-management skills to juggle multiple projects simultaneously.
8/1/15-12/16 QA Lead (consultant) WEBER SHANDWICK, Boston, MA
• Provided test preparation, planning, and documentation including test plans, requirements review, team decisions, and other relevant documents
• Created the scope and timeline for each QA efforts
• Managing various QA phases and performing hands on UI testing including Regression, Functionality, Pre Release, UAT, Mobile testing of the client based functionality to make sure product is functioning as designed
• Working as primary liaison with Business, QA and Development teams for major releases, recreation of customer issues, subsequent patch testing and successful release of patches and service packs to clients
• Directly interacting and partnering with clients on a regular basis through road shows, user conferences showcasing new functionality and enhancements. Evaluating and gathering specific client expectations on QA.
• Documenting software defects using DoneDone bug tracking systems and reporting defects involving program functionality, output, online screen and content to software developers
• Provided test status reports to project management and team members
• Creating System Release Notes for completed projects and enhancements
• Supervise/coordinate activities of relevant consultants and contractors
• Provide realistic and reliable project estimates to the project management team
• Prepare and review Test Plans and Test cases for various projects
• Provide in-house training for QA Engineers and Professional Services Engineers
Achievements:
• Efficiently resolved many client issues, often earning praise from clients for my efforts
• Tracked spending and completed several projects under budget
1/12-6/15 Sr. QA Engineer (consultant), FRESENIUS MEDICAL CARE, Lexington MA
• Prepared and implemented project plans according to the schedule in FDA/ISO regulatory environment
• Provided direction and support to key Users in accordance to program activities
• Coordinated meeting agendas and prepared materials for project meetings
• Monitored UAT execution and facilitated Defects review
• Managed continuous communication to appropriate groups to keep them informed of project updates and status
• Lead functional and integration testing of web-based Clinical Portal with back-end custom applications used for dialysis patients across the country
• Responsible for conducting smoke, functional, UI, Mobile, regression testing as well as ad-hock testing of client’s web applications: Provider, Facility, Patient Reporting, Pharmacy, Prescriptions, Medical Contracting, Single Sign On, Security, Financial reporting and other Clinical data
• Executed SQL queries in order to view successful transactions of data and for validating data
• Performed validation of embedded system software for the dialysis machines and Med carts
• Provided corrective action plans as well as performed V root-cause analysis of embedded software
• Read and interpreted performance indicators of embedded systems
• Monitored team’s progress and adherence to standards and business needs. Track defects and supplied defect reports as required. Coordinated all communication between the development team and the testing team. Reviewed and signed-off on all release documentation. Reviewed final product with customers and train them on new processes if necessary
• Conducted demos of testing results and scenarios
• Participated in Project Plan updates, followed up on project completeness and opened issues
• Ensured all tasks are delivered in a timely manner with the high quality standards
• Updated SharePoint with all Testing Results: Test Plan, Test Matrix, Project Status and Business Requirements
• Coordinated and Assisted with UAT efforts
• Created Team Status Reports and tracked team deliverables using Quality Center (ALM) Reporting capabilities
• Prepared and conducted technology training for new hires and end users
• Created test scenarios, test scripts, matrix and test data, utilizing both automated testing tools and manual testing using ALM (Quality Center). Maintained and ran regression tests. Wrote query scripts to gather all necessary data for validation
• Resolved, escalated and closed Remedy tickets and Change Requests
• Tested Security, Authentication, External virtualization (VMWare, Citrix) and Mobile
• SharePoint Testing: documents/pictures upload & download, workflow creation, create/delete list & libraries, load test at 10, 100, 25, 500, 1000, 2000 users, search results at 50, 250, 1000 items
• Provided follow up with the end-users ensuring business needs were met after project deployment
5/10-1/12 Business Data Analyst/QA(consultant), STATE STREET BANK, Quincy, MA
• Managed all phases of testing for assigned components ensuring test plans and test cases are completed and met business requirements for the Corporate Billing System
• Worked with development teams investigating and correcting software bugs and deficiencies based on the testing results
• Interpreted and analyzed customer business needs and translated them into functional requirements
• Created and generated system test scripts for different test scenarios covering all aspects of project functionality
• Created test plan, Walk through, integration approach and strategy document, test cases, scenarios, conditions and scripts
• Translated business and/or technical information into requirements that described specific functionality and/or process and procedures
• Communicated specifications and change requests to development team
• Facilitated the process of reviewing, approving and achieving sign off on business requirements
• Performed various types of testing, such as functional, regression, user acceptance, negative and installation testing
• Recorded and documented test result using PTR (Problem Tracking Request)
• Documented requirements and notes from meetings
• Assisted Training team with business clarifications, reviewing training materials for accuracy and completeness
Achievements:
• Successfully completed major systems update within a tight deadline
• Met deadlines consistently
1/09–2/09 Software Tester(consultant), BIOGEN IDEC, Wellesley, MA
• Performed complete Functional testing for Siebel 6.0 system based on system requirements.
• Participated in initial high-level evaluations and estimates for customer business needs. Participated in technical specification designs Assigned projects and deadlines to testers in my team. Evaluated team s test plans and aid in their design as needed
• Monitored team s progress and adherence to standards and business needs. Tracked defects and supplied defect reports as required. Coordinated all communication between the development team and the testing team. Reviewed and signed-off on all release documentation Reviewed final product with customers and train them on new processes if necessary
• Created test scenarios, test scripts and test data, utilizing both automated testing tools and manual testing. Maintained and ran regression tests. Wrote query scripts to gathered test data in Siebel 6.0. Evaluated test results for accuracy and completeness in both a mainframe and PC environment. Reported problems identified during testing and followed each defect through to closure
• Assisted in the creation of testing standards for quality assurance, functional compliance and application performance
• Assisted in the creation of testing standards for operational function data integrity, data accuracy and screen flows
• Evaluated software for adherence to system standards and usability norms.
• Served on committee to develop new technical specification requirements document
6/07-12/08 UAT Coordinator (consultant), FIDELITY INVESTMENTS(FMR), Boston, MA
• Recorded and documented test results using Mars report
• Managed communications for all team efforts and activities
• Generated progress reports and metrics to provide project status to upper management
• Followed up for Documentation, Release Notes and Go No Go Required Approvals
• Provided general support to director in creating SharePoint sites, storing documentations in appropriate sites, identified efforts with deficient documentation, followed up with managers to ensure all necessary documentations is in place and comply with the Design Regulations
• Participated in meeting with the managers and stakeholders and identified additional follow up needs
• Conducted production installation and cross-platform testing of Internet Configuration Wizard application for various Windows platforms
• Coordinated UAT efforts
• Acted as liaison between business and technical team, including building and managing relationships with business functions
• Participated in various project team’s meetings ensuring frequent communication to a wide audience including senior leadership
• Took notes during project meetings and distributed meeting summaries accordingly. Updated project plans
• Participated in testing of software for the Fidelity Retirement Income Planning tools, Banking and Compliance applications to ensure the highest level of quality is met
• Created test plan with the detailed test case scenarios and conditions for Assets and Allocations, Income, Expenses, Financial reporting and Analysis, multiple Accounts, Funding, Grants, Donations and PDF files, Loans, Customer statements, Account funding and Cash transactions
• Performed various types of testing through Quality Center, such as functional, regression, user acceptance, installation
• Modified automation scripts using QTP
• Developed complex QC metrics reports using QC built-in capabilities
• Developed SQL queries to query the database to test the backend process of the application
• Reviewed test plans, test scenarios, test cases prepared by others for completeness
Accomplishments:
• Created detailed QA Manuals and Procedures for New Hires
• Posted improved QA training materials on Share Point for future references
10/06-5/07 QA Lead(consultant), FIDELITY INVESTMENTS(FRIAG), Boston, MA
• Conducted Smoke, Functional, UAT and Regression testing for web based Trading system, Mutual Fund Trading system.
• Managed the execution of multiple, complex test plans by including various test scenarios, test cases, testing environments
• Responsible for the day to day monitoring of the progress of project and QA progress and alerting management to the earliest signs of trouble.
• Provided status reports to the QA management and the other management on a periodic basis
• Responsible in Mentoring, coordinating and leadership roles in creation and execution of QA and testing
• Served as a technical, subject matter resource for testing, systems and business line staff
• Tracked all the bugs fix using Clear Quest tracking system and generate reports and metrics
• Developed and managed production schedules
• Led the data mining efforts to ensure necessary test accounts are properly and correctly set up for testing
• Participated in production releases
• Provided leadership, guidance and training to a junior Quality Assurance staff and off shore team
• Reviewed Test plan and test cases and provided feedback on the completion of the Business Requirements coverage
• Oversaw the QA progress and accuracy of work, evaluated results and trained team members
• Developed QA Estimates for test planning and execution
• Lead offshore team of 4 members
1/05-9/06 Sr.Quality Assurance Engineer, METLIFE, Boston, MA
• Analyzed specifications and test plan for the testing process of Insurance Applications
• Developed test cases after analyzing the specifications Document and made sure it complied with FDIC regulations
• Developed test scripts for Performance and data driven tests
• Writing test cases to test the Performance of the application manually
• Conducted Functionality, Performance and Regression testing during the various phases of the application
• Executed the test scripts using Test Director and analyzed the results
• Cross browser testing has been done on Netscape 4.75 and I.E 5.01
• Performed front-end and backend testing
• Prepared and executed test cases as per schedule
• Tested different links for the user's to navigate through the site with hyperlinks
• Entered the defects in to the Test Director
• Interacted with the development to resolve the issues
• Provided management with the ongoing status
5/04-10/04 Quality Assurance Engineer(consultant), FIDELITY INVESTMENTS(FEB), Boston, MA
• Developed and managed a standard testing methodology. Performed Smoke, Functional and Regression testing of Retirement application through Test Director
• Managed the execution of multiple, complex test plans by preparing assignments, providing training and guidance and reviewing activities to ensure quality standards are met.
• Developed series of calculators, including the central “how much to save for retirement” calculator.
• Diagnosed system problems and recommend solutions
• Participated in the definition and design of new systems and enhancements. Developed software testing schedules based on release requirements and available resources
• Followed up with user and systems groups to address problems and complex issues
• Recommended procedural improvements
• Served as a technical, subject matter resource for testing, systems and business line staff
• Prepared and implemented quality procedure and quality manual
2/04-5/04 Tech Lead/Team Lead(consultant) JP MORGAN, Boston, MA
Working as a Team Lead/Technical Lead with good knowledge in administration and usage of Mercury Test Director/Quality Center, Mercury Dashboard and Integration of Mercury and non-Mercury products with Quality Center.
• Application support for Quality Center Site Administration and Dashboard
• Provided Technical Guidance to engineers and Team Management
• Supported for Mercury Test Director and Quality Center
• Site Administration--Created new users, monitoring all application logs for errors, monitoring the Microsoft SQL database, responding to reported issues, configuring application servers, performing application administrative functions including but not limited to creating new projects, adding users to the tool, project removal
• Supported for Mercury's suite of tools, including Win Runner, Quick Test Professional and Load Runner
• Supported for Mercury Dashboard, Business Process Testing in Quality Center and QTP
• Integration of Rational Tools with Mercury Quality Center, Version Control Mechanism on Mercury Quality Center using VSS or Clear Case
• Trained employees who were Site Administrators (for Quality Center) to improve their Tool setup, Tool Administration and Tool management skill sets.
10/00-10/03 Quality Assurance Analyst, NEW YORK LIFE COMPANY, Norwood, MA
• Conducted software testing, analysis, and debugging for software functionality and development for a new and existing 401(K) system. Enter software issues into bug tracking system and retest software to verify developer corrections. Continually achieve daily project goals in fast-paced setting
• Completed database enhancement projects to modify format and content
• Prepared project summaries to provide end-user training and support
• Selected to participate in planning and implementation of the following projects:
Major 401(K) client conversion that involved existing, Internet, and Voice Response platforms. Ensured plans and features complied with restrictions and rules
Combined statement for monthly reporting containing all participant data as well as existing and future projections for all client plans. Tested and verified participant data
and plan features for 401K transactions
Loan reporting enhancement project in response to IRS changes based on individual plan features
Statement report that outlined forecasted plan losses for non-participants.
• Generated special reports to track loan repayments, assets allocations, custodian account and update participant information
• Created release notes for complete titles
EDUCATION:
University of Economics, B.S. in Information Systems, Uzbekistan
North Eastern University, towards B.S in Management Information Systems, Boston, MA
The Boston Computer school, Software QA Engineering Certificate, Boston, MA
Segue Training Course, Silk Automation, Boston, MA
New Horizons, Microsoft SQL Server 2005 - Implementation and Maintenance, Waltham, MA
New Horizons, Project Management Express - PMP Prep, Waltham, MA
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