Customer Service Sales

CHRISTIANE (Chris) DATTILIO

**** **** ****** **** *** 2B9

403-***-****

Email: *****.********@*******.********.********@hotmail.com OBJECTIVE

To obtain a sales/marketing or customer service position in a team orientated and fast paced atmosphere. I am focused to increase sales/service and company/client relationships, as well as to boost productivity and efficiency.

MAJOR ACCOMPLISHMENTS

Managed 150 - 200 accounts.

Maintained client’s budgets

Achieved each client’s venue

Spearheaded committees for client events

EXPERIENCE:

ACCOUNT MANAGER

January 17, 2012 – April 2014 – Bolder Graphics Inc. Dealing with existing clients, maintaining and growing; also resurrecting dormant accounts with trust that is an on going project in the Print, Signage, Bindery and Branding Industry. Made budget both 2012 and 2013 $75.000 - $85.000 and was right on schedule for 2014 with higher expectations.

RETAIL SALES MERCHANDISER

September 2010 – March 2011 - Hershey Canada

Store auditing, signing up programs for Plano grams, POS and always making sure Hershey was in the fore front. Maintaining 130-135 stores across Calgary SENIOR ACCOUNT MANAGER

July 2002 - November 2009 Metromedia Marketing, Calgary, Alberta Increased sales from $270,000 to $1.5 million in first 3 years and maintained. Cold calling, prospecting as well as resurrecting old accounts and refurbished in house programs. Worked within client budgets.

Participated on many committees to organize Metromedia client events to again increase sales. Planning and making sure that clients company brands were perfectly recognized which increased speeding profitability for the client.

CUSTOMER SERVICE SUPERVISOR

January 1998 - May 2002 Intergold, Calgary, Alberta Placed orders and client requests for promotional products Maintained in house product and procurement.

Assuring shipping was observed as per contract agreement. Suggested and sold new product to accommodate client events and venue within there budget. CUSTOMER SERVICE CALL CENTER

April 1991 - November 1997 United Parcel Service (UPS), Montreal, Quebec COMPUTER SKILLS

Microsoft Word, Excel, Outlook, ASI, Maximizer, Streamline, Mase EDUCATION

In House, 2005 Calgary, Alberta Business/Sales - Graduated CPHS, 1976 Montreal, Quebec Graduated High School

LANGUAGES

English/Written, French, German.

References available upon request