Manager Customer Service

Jennifer Brown

***** ***** **

Tyler,tx *****

903-***-****

Objective Gainful position as an Assistant Manager Education Mt.Pleasant, Tx

Interest Working with young&abused women

Work Experience

Aug. 2014-2017 Treadwell/Apex Foods(kfc) Tyler,Tx

Assistant Manager: Daily Duties include: Supervise and train team, Scheduling, Food Orders, Hire and Terminate as needed,Employees Evaluations, Promote and Conduct/Hold weekly manager meetings, Also Daily, Weekly, and Monthly inventory counts,Cash Audits, Bank Runs, Daily Food safety/cash audits, Manager Walks, Prepare cold and Hot foods to serve guest,Meet goals Food, Labor,and also sales, And Analyze Period P&L’s

May 2014-2014 Taco Bell Columbia, Mo

Assistant Manager: Daily duties include: Supervise and train all new employees, Prepare and cook food to serve to guest, Perform inventory counts, Prepare food orders, Do weekly work schedules, Perform and practice food safety audits, Perform daily shift changes and food audits, Host weekly meetings, Ensure and focus on OSAT's and SOS goals, Controlling Budgets such as Food Cost and labor and reaching sales goals, Also coach store and personal on overall safety, 100% champs with a yes and obtains 92% or above on period score card Aug 2012-2014 Pilot Travel Center East,Stl Il

Deli Shift Manager: Daily Duties Include: Co-Supervise the restaurant unit, Coach and train all staff/store personnel, Hire, Evaluate, and Train, Assure the guest where being served fresh deli product.

July 2009-2012 Krystal’s Burgers Ridgeland, MS

Team Lead/Shift: Manager: Duties Include: Train all employees into their assigned positions, Perform daily shift change and closes, Also assure store cleanliness, Customer Service, Cash Audits, Control labor, ensuring 100% customer satisfaction