Customer service

KATENDE HENRY ALVIN

Dubai, UAE

Nationality: Ugandan

Language: English

Visa status: Visit visa

Passport no: B0903578

Telephone no: +971*********

E-mail: ***********@*****.***

OBJECTIVE:

Am highly interested in moving on with my career with your restaurant as well as improving my skills. Am fit for all these positions; a Waiter/ Food Runner / Steward/ kitchen Helper where my hospitality skills and customer service abilities would make a direct contribution to overall efficiency.

KEY QUALIFICATIONS

• Highly skilled in providing food to the guests in an efficient and accurate manner

• Known for anticipating guests’ needs and deal with them accordingly

• Excellent communication and guest service skills

• Proven record of handling stress in a fast-paced work environment

• Able to set-up and maintain various buffets

• Demonstrated ability to multi task

• Proven ability to remember menu offerings

• Ability to stand and walk all through the duration of shift

• Substantial knowledge of returning equipment to appropriate locations

WORK EXPERIENCE

Protea Hotel – Kampala (May 2010 – Present)

Waiter / Food Runner

• Deliver food to the guests

• Ensure that food is delivered quickly and of the good temperature

• Provide and maintain all foodstuff for restaurant

• Transfer food items to and from kitchen

• Maintain relevant supplies

• Keep work area clean

Faze 2 Kampala (Jan 2007 – April 2010)

Food Server

• Stocked and maintained work area

• Completed day by day cleaning checklist

• Locked refrigerators and doors

• Inspected the presentation of all china, glass and silver

• Stored all reusable supplies

• Cleaned all equipment and areas

EDUCATION

Diploma in Hotel and Institutional Catering 2003

High school completion 2000 -2001

ADDITIONAL SKILLS

Excellent sales skills

Dedicated and careful

Excellent verbal and written communication skills

Fluent in English

I have good customer care

Am a personal trainer /gym instructor / and a fitness attendant with good skills

I have computer skills

Am a driver

Contact this candidate