Customer Service Manager
Resume:
SKILLS
My customer service and team work experience sets me apart from others. The capability to work under pressure in a team atmosphere while staying calm and still reaching company goals are valuable skills I possess.
EXPERIENCE
Retail Banker Woodforest National Bank 09/2013-01/2017
Director of up to 4 Relationship managers
Complied with regulatory requirements (Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act, Community Reinvestment Act)
Maintained confidentiality
Developed proposals for merchants to company’s
Assisted Managers as needed to guarantee successful operation of our branch
Assistant Manager Shoe Sensation 03/2011-05/2014
Customer Service
Scheduling
Purchase orders
Stock
Problem solving and motivating with employees
Cashier Cheap Tobacco 08/2009-08/2011
Customer Service & Cash Handling
Inventory
Purchase orders
Stock
EDUCATION
High School Diploma 2002 Batavia, OH
2-year program focusing on Marketing and sales at Live Oaks Vocational Center
OBJECTIVE
To obtain a career that allows for professional development and advancement.
acz7vm@r.postjobfree.com
LEADERSHIP
Received quarterly superior customer service satisfaction scores of 100% consecutively. Kept employees motivated and on task while reaching top performance goals. Problem solving and assisting other departments as needed. Money Mentor for Habitat for Humanity.
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