Customer Service Inventory Control
Resume:
Rosa M Collantes
Deltona, Florida 32738
QUALIFICATIONS SUMMARY
Over twenty eight years of experience in manufacturing environments dealing with Cost Accounting, Inventory Control and Production.
Possess mathematical and administrative abilities and proficient in Microsoft, EXCEL, SAP,
WORD, CORAL, PowerPoint and office machines.
Capable of coordinating and implementing plans/strategies, paying close attention to
Details and demonstrates ability to work under pressure.
Utilized Spanish skills to translate and interpret financial information with Domestic and International offices.
PROFESSIONAL EXPERIENCE
Allergan, LLC. 1988 – 2016
Sr. Production Tech II, Multi Dose Waco TX. 2012 – 2016
Having mastered all line functions and equipment, directs and assists in the direction, training and workflow of the department. Ensures lines are properly staffed and correct materials are on line ready for production. Assists in ensuring all production goals and standards are met. When necessary works on line and ensures product quality standards are followed by all line personnel. Ensures all documentation is completed in accurate and timely manner.
Advises Supervisor and/or responsible authority of quality issues. Reviews batch records for accuracy and submits for timely release. Review and update department SAPs and supporting documentation.
Lead Production Technician, IPS1 Waco TX. 2011 – 2012
Operate high speed production equipment, monitor product quality, perform changeovers on Schubert equipment, Textwraps, Beltweighers in a timely accurate manner, Enter, Change and clear codes on laser and other packaging equipment coders. Complete Documentation in accordance with cGMPs and department SOPs while monitoring product to ensure quality standards are maintained. Operate production packaging equipment in an efficient manner. Accurately and legible complete documentation.
Lead Production Technician, MA Waco, TX. 2009 – 2011
Performs all assigned production line duties associated with speed production in accordance with Current Good Manufacturing Practices (cGMPs) and Standard Operating Procedures (SOPs) Assisted in Batch Review Documentation Supervisor
in the creation of new forms, logs and spread sheets for the record keeping of the Department and special projects, Review Batch records and print labels for MA.
CCK Lead Production Technician, Waco, TX. 1996 -2009
Oversees and control the Custom Care Kit (CCK) and supervises 12 full-time employees and average of 10 to 15 temporary personnel. Pick, pack and process orders in CCK area. Administrative duties include: supervision of area personnel, compliance of customer service by shipping of customer orders in a timely manner by ground (UPS) and air (Federal Express). Maintains 99.9% accuracy, maintains a variety of monthly reports. I worked closely with QA Batch Release in determining when stock kits or product will be released so that I can accurately relay this information to the Customer Service (Irvine). I maintained a close Inventory control on a weekly basis to avoid back order situation. Utilizes math skills in tracking order turn around and measurement of established goals. Complete assignments and reports on time and update/create Metrics for MA, GEL and OINTMENT.
Production Technician, Waco TX. 1993 – 1996
Account for all products and components received for line production, inventory accountability and compliance to FIFO. Perform quality in-process inspections. Pick, pack and process orders in the AMO area; adhere to SOPs/GMPs and FDA regulations. Complete batch records, prepare labeling, packaging and special instructions for the processing of government orders. Perform monthly and yearly inventory and support other departments in labor exchanges.
Costing Accounting Clerk, Waco TX. 1992 – 1993
Maintain daily production and cost of sales records for support of month-end journal entries. Update inter company accounting records through reconciliation process interfacing with peers in United Kingdom and Puerto Rico. Coordinate weekly reconciliation meetings between Accounting, Distribution, Inventory and Production departments. Ensured accuracy and promptness of distribution of information to upper management. Assist in monthly preparation of inventory analysis schedules. Prepare and maintain supporting records. Annual staff aid in physical inventory. Control, collect, review and analyze results on inventory reconciliation. Accumulate and maintain statistical information for inventory management and product costing functions. Perform special cost accounting projects as required.
Inventory Control Clerk, Woodbury NY. 1989 – 1992
Evaluated lenses received from Puerto Rico and United Kingdom. Issued and packing list for all lenses. Entered inventory data into System 38 program. Maintained all inventory in FIFO order. Sorted and prepared lenses for physical movement. Replenished all pick stations daily for order processing. Operated barcode reader. Proficient in IBM system 38/PC applications. Verified cycle count reconciliation reports. Downloaded data from barcode reader into PC terminal. Created back-up inventory files. Developed tray label sheet and transferred products into overflow.
Wet Visual Inspector, Woodbury NY. 1988 – 1989
Exposed to various areas of manufacturing processing – namely measurement (power base curve and shadow graph). Coordinate and aid in high quality and safe product development.
COMPUTER SKILLS & OTHER
Proficient in Lotus, Dbase and WordStar software applications.
Microsoft Excel, PowerPoint, CORAL, SAP & Documentation. Kaizen process management.
EDUCATION
B.S. In Management Information Sciences, 1986
State of University of New York/College at Old Westbury, Long Island NY.
HONORS
Certified of Academic Achievement, State of University of New York
Certificated of Excellence and Extraordinary Dedication for Good receiving team
Accomplishment within Inventory Control, Allergan, LLC
Awards for Excellence for Eye Care Marketing
Certificate of Perfect Attendance, Allergan, LLC
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